Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Languages
Timeline
Generic

Shen Cao

Nelson,Nelson

Summary

Competent Duty Manager effective at handling food retail operations in fast-paced, high-volume environments. Veteran of retail & distribution and skilled in managing people, projects and administrative operations. Offering 7 years of experience and dedication to business success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Duty Manager

Koki International Corporation Ltd
09.2018 - Current
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Managed store organization, maintenance, and purchasing functions.
  • Developed strong vendor relationships to ensure timely delivery of products while negotiating favourable terms for payments or discounts on bulk purchases.

Assistant Store Manager

Koki International Co. Ltd. - Asian Food Store
11.2016 - 08.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
  • Interacted well with customers to build connections and nurture relationships.

Education

Bachelor of Commerce - Management

Nelson Marlborough Institute of Technology
Nelson, NZ
06.2017

Skills

  • Customer Service
  • Merchandise Strategising
  • Attention to Detail
  • Inventory Management
  • Highly motivated
  • Problem-Solving

Certification

  • Licensed Controller Qualification Certificate

Hobbies

  • Fishing
  • Cooking

Languages

Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Limited Working
English
Full Professional

Timeline

Duty Manager

Koki International Corporation Ltd
09.2018 - Current

Assistant Store Manager

Koki International Co. Ltd. - Asian Food Store
11.2016 - 08.2018

Bachelor of Commerce - Management

Nelson Marlborough Institute of Technology

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Shen Cao