Irwin Aarons

• Develops and executes departmental goals and objectives, consistently striving to achieve targets.
• Recruits, trains, motivates, and evaluates parts department staff to ensure high performance and alignment with company goals.
• Prepares and manages the annual operating budget for the parts department.
• Sets and balances inventory levels to achieve optimal turnover, maintaining an inventory turnover rate of four times per year.
• Promotes team harmony and enhances staff productivity through effective leadership and collaboration.

• HSE Champion.

• Directed a diverse team, streamlining business processes and reporting systems to enhance productivity.
• Championed health and safety standards, fostering a culture of awareness and compliance among staff.
• Established and optimized parts inventory levels to balance stock turnover and availability.
• Achieved cost reductions by implementing more efficient, cost-effective processes.
• Managed daily parts operations, including fulfilling service requests, processing orders, tracking inventory, and maintaining profit margins.
• Increased sales through strategic promotional initiatives and inventory management improvements.
• Ensured inventory accuracy through regular periodic checks and perpetual inventory management.
• Developed key accounts, set targets and discount structures, and monitored progress towards sales goals.
• Minimized obsolescence and slow-moving stock through strategic promotions or supplier returns.

• Ensured strict adherence to Health & Safety guidelines across all operations.
• Conducted random audits to verify inventory accuracy and product availability.
• Trained and developed team members in alignment with company vision and values, fostering a positive and collaborative environment to maximize sales.
• Improved order fill rates, particularly for fast-moving items, by streamlining stock management.
• Demonstrated leadership by setting an example of professionalism and proactive engagement.
• Achieved and exceeded budgetary targets through strategic planning and execution.
• Researched and engaged with alternative vendors to secure cost-effective solutions, saving the company significant resources.
• Collaborated with managers to implement operational enhancements for increased efficiency, productivity, and resource utilization.
• Managed inventory and stock levels in accordance with company standards.
• Oversaw the receipt, examination, and re-shelving of returned parts to ensure inventory accuracy.

• Progressed from Parts Manager to Dealership Business Development Manager, overseeing sales, service & spares management to streamline policies, processes, and procedures.
• Briefly assumed the role of Service Manager, streamlining policies, processes, and procedures.
• Headed the ISO audit team, rigorously enforcing best practices and standardization across departments.
• Developed and maintained commercially productive relationships with new and existing clients to drive revenue and profitability.
• Maximized sales opportunities by identifying leads and implementing effective sales strategies.
• Spearheaded brand activation campaigns and promotional programs to enhance market presence.
• Tailored solutions to meet the unique needs of clients, enhancing customer satisfaction and loyalty.
• Explored growth opportunities to expand the dealership’s market presence and profitability.

• Directed and scheduled day-to-day operations for all Parts Department employees to ensure smooth workflow and efficiency.
• Regularly monitored, trained, and evaluated employee performance to foster professional growth and maintain departmental standards.
• Delegated tasks effectively, ensuring high levels of customer satisfaction while developing the skills of team members.
• Collaborated with dealership personnel across departments to ensure seamless customer experiences.
• Proactively reviewed costs of parts, labor, and other charges to eliminate unexpected expenses for customers.
• Optimized inventory management by fully utilizing allowances and minimizing idle and obsolete stock.

• Systematically checked in ordered parts upon arrival, promptly notified the ordering party, and accurately accounted for inventory in both physical and computerized systems.
• Reviewed body shop estimates to ensure correct parts identification and verified pricing accuracy before providing estimates to customers.
• Delivered technical information and assistance to retail and trade customers, ensuring their needs were met effectively.
• Supported service technicians in determining accurate part requirements for repairs and maintenance tasks.
• Processed parts costs on invoices and repair orders with precision.
• Partnered with Service Advisors to maintain high levels of customer satisfaction.
• Promoted car and lifestyle accessories, enhancing customer experience and driving additional sales.
• Recognized as the highest sales achiever for three consecutive years, demonstrating exceptional sales and customer service capabilities.

• Managed inventory operations, ordered parts, and recorded transactions using dealer management system software; trained team members to use the software efficiently.
• Systematically checked in ordered parts upon arrival, promptly notified the customer, and accurately accounted for inventory in both physical and DMS systems.
• Provided customers with information on companion part requirements and promotions, ensuring exposure to the full product line.
• Explained parts usage and installation processes to customers with patience and clarity when requested.
• Maintained a clean and organized sales and counter area, creating a welcoming environment and leaving a positive first impression on customers and visitors.