Summary
Overview
Work History
Education
Skills
About Me
Timeline
Generic

Isaac Harley

Wellington,WGN

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

3
3
years of professional experience

Work History

Wait Staff Member/Kitchen Hand

Taipa Resort
Taipa, Far North
01.2024 - 02.2025
  • Demonstrated knowledge of menu items including ingredients and preparation methods for each dish offered on menu.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Assisted other wait staff members as needed, such as refilling beverages or delivering food to tables.
  • Addressed complaints to kitchen staff and served replacement items.
  • Operated POS terminals to input orders, split bills and calculate totals.

Reference: Kamaldeep.

022 155 7429

Cashier/Shelf Stocker

4 Square
Coopers Beach, Far North
02.2022 - 03.2023
  • Unpacked orders and got ready to put them out.
  • Restocked the shelves.
  • Cleaning.
  • Serving customers.
  • Helping customers find items they need.
  • Giving great customer service and making them feel welcome.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Answered phone calls to assist customers with questions and orders.
  • Collected payments and provided accurate change.
  • Scanned items and checked pricing on cash register for accuracy.

Reference: Aaron.

021 823 139

Education

Batchelor of Law - Law

Victoria University of Wellington
Wellington, NZ

Skills

  • Dietary support
  • Memory retention
  • Cleanliness and hygiene
  • Salesmanship
  • Order management
  • Supply restocking
  • Strong multitasking
  • Professional appearance
  • POS system operation
  • Teamwork and collaboration
  • Upselling and cross selling
  • Calm demeanor

About Me

I am from a small Town at the top of the north island and have moved to Wellington for University. I am in need of a job and am very reliable and hard working. I will show up every time and get the job done. I know how to lift morale and love making people laugh weather that be my co workers or customers. I look foward to hearing back if you are willing to take me on.

All the best- Isaac.

Timeline

Wait Staff Member/Kitchen Hand

Taipa Resort
01.2024 - 02.2025

Cashier/Shelf Stocker

4 Square
02.2022 - 03.2023

Batchelor of Law - Law

Victoria University of Wellington
Isaac Harley