Isaac Robertshaw
Hastings,Twyford
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 2 years of experience. Highly effective and comfortable working with people at all levels in organization.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Owner/Manager
Ferndale Daycare
08.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Manager
Burger Wisconsin
03.2021 - 10.2021
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
Theatre Technician
Private Employer
04.2020 - 03.2021
- Collaborated with directors and designers to achieve creative visions, bringing scripts to life on stage.
- Managed inventory of props and costumes, guaranteeing availability for rehearsals and performances.
- Trained new theatre technicians, fostering a team-oriented environment that prioritized safety and professionalism.
- Coordinated with community members, media outlets and staff to promote productions and presentations.
- Optimized rehearsal schedules by setting up necessary equipment promptly before each session began.
- Supervised live performances to identify and address technical difficulties.
- Supported local teachers and theatre professionals in promoting goals and important skills of next-generation performers.
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Business Management
- Verbal and written communication
- Financial Management
- Consulting
- Negotiation
- Employee Development
- Business Administration
Timeline
Owner/Manager
Ferndale Daycare
08.2022 - Current
Manager
Burger Wisconsin
03.2021 - 10.2021
Theatre Technician
Private Employer
04.2020 - 03.2021
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