Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Isabel Luo

Auckland

Overview

4
4
years of professional experience

Work History

Sales Manager

Quit Smoking Solutions Limited
04.2022 - Current
  • Attended industry events and conventions to explain sales opportunities.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Managed revenue models, process flows, operations support and customer engagement strategies.

Store Team Member

Kiwiyo Takapuna
04.2021 - 06.2022
  • Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
  • Interacted positively with team members and customers to promote commitment to organization's vision and values.
  • Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
  • Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Checkout Operator

PAK'nSAVE
06.2020 - 01.2021
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Operated and closed out drawers with high accuracy to maintain balanced registers.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Approached every question or concern with calm and level-headed approach.
  • Organized items on shelves to help customers locate products easily and quickly.

Education

Postgraduate Diploma - Media And Screen Studies

University of Auckland
Auckland, NZ
06.2025

Bachelor of Arts - Psychology And Film Media And Television

University of Auckland
Auckland, NZ
06.2024

Skills

  • Market Research
  • Relationship Building
  • POS Lightspeed expert
  • Decision-Making
  • Self Motivation
  • Multitasking
  • Friendly and Helpful
  • Adaptability
  • Team work

Hobbies

  • Enjoys playing Piano and music
  • Love exploring the world and travelling around
  • Passionate about using cameras to capture great moments (Photography)
  • Enjoys cooking and baking


Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Sales Manager

Quit Smoking Solutions Limited
04.2022 - Current

Store Team Member

Kiwiyo Takapuna
04.2021 - 06.2022

Checkout Operator

PAK'nSAVE
06.2020 - 01.2021

Postgraduate Diploma - Media And Screen Studies

University of Auckland

Bachelor of Arts - Psychology And Film Media And Television

University of Auckland

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Isabel Luo