Isabel Valdez
Summary
Mature and strong individual with a trustworthy and honest approach to work. Thrives as a hands-on team player, always organized and prepared to contribute to team success. Punctuality and reliability are hallmarks, ensuring efficient task completion. Genuine passion for the travel and airline industry drives continuous knowledge about the travel industry always ready to try new experiences and add to my skills and knowledge
Overview
2025
2025
years of professional experience
Work History
Waitress
Cordis hotel and resort
- Working in a big company for cordis waitressing and working in three different departments from the bar look alive bar the eight restaurant and lobby lounge bar being in my feet for several hours a day working as a team and getting the job done
- From serving drinks food and snacks to planning and clearing tables working in a fast environment very fast paced on hands work and always got the job done
Checkout Operator
New World
- Worked at two different new world locations working as a check out operator doing a customer facing role helping customers check out and help with any needs they are wanting as request full on hand on work
- Daily on my feet several hours a day doing what I have been assigned for building my customer service experience as much as I can while enjoying it at the same time
Menzies Aviation
01.2021 - Current
- Company Overview: Currently working at International airport
- I have been successfully enabling the front of house for Menzies Aviation by providing professional customer service for checking in passengers at the international airport
- These include United Arab Emirates, Qantas and Malaysian Airlines
- All these initiatives have ensured great outcomes for departures, arrivals and providing assistance for the clients who required them along side ensuring our young unaccompanied minors make it safe all the way to the end of there journey
- Currently working at International airport
Waitress
Off The Track
02.2019 - 01.2020
- Being a waitress for this job was very hands on multi-tasking at a fast pace, very busy at all times having to be on your feet for a long period of time
- Keeping a can-do positive attitude with a smile on your face to leave customers happy at the same time as serving food and drinks to the people clearing off tables and cleaning cutlery
Education
New Zealand certificate in tourism - level 4 qualification
New Zealand school of tourism
New Zealand Certificate in Tourism - level 3 qualification, Tourism Travel and Airline Industry
New Zealand school of tourism
New Zealand Certificate in Tourism - level 2 qualification
New Zealand school of tourism
New Zealand Certificate in Hospitality - level 2 qualification
New Zealand school of tourism
Karamu High School - Completed level one with achieved
Karamu High School
Hastings, Hawkes Bay01.2019
Skills
- Time management
- People skills
- Organized
- Customer service
- Communication
- Cleanliness
- Attention to detail
- Decision-making
- Active listening
- Hospitality and accommodation
Timeline
Menzies Aviation
01.2021 - Current
Waitress
Off The Track
02.2019 - 01.2020
New Zealand Certificate in Tourism - level 3 qualification, Tourism Travel and Airline Industry
New Zealand school of tourism
New Zealand Certificate in Tourism - level 2 qualification
New Zealand school of tourism
New Zealand Certificate in Hospitality - level 2 qualification
New Zealand school of tourism
Karamu High School - Completed level one with achieved
Karamu High School
Waitress
Cordis hotel and resort
Checkout Operator
New World
New Zealand certificate in tourism - level 4 qualification
New Zealand school of tourism
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