Isabella Blomberg
Auckland,Albany
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level research position. I am ready to help the team achieve company goals. Organized and dependable, I am successful at managing multiple priorities with a positive attitude, and I have a willingness to take on added responsibilities to meet goals.
Overview
4
4
years of professional experience
Work History
Workup Technician
Des Moines Eye Surgeons
05.2022 - Current
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Educated patients and relations on ocular health and safety, promoting good eye care.
Customer Service Advocate
Target
04.2020 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Completed opening and closing functions to meet operational needs.
- Supported call center associates by taking on escalated calls, handling complex concerns and achieving customer satisfaction targets.
Seed Technician
Ames Seed Science Laboratory
08.2022 - 12.2022
- Completed hands-on crop production work for large-scale commercial cultivation operation.
- Coordinated pest and weed control operations to improve yield.
- Examined corn and soybean specimens to identify diseases, environmental impacts and harm from manmade chemicals.
Bookseller
Barnes And Noble
11.2019 - 02.2020
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assisted customers with locating books and other materials in store.
- Managed efficient cash register operations.
Education
Bachelor of Science - Biology
Iowa State University
Ames, Iowa05.2024
Bachelor of Science - Biology
Massey University
Albany, Auckland11.2023
Skills
- Calm and Professional Under Pressure
- Active Listening
- Managing Multiple Tasks
- Critical Thinking
- Cultural Awareness
- Typing Proficiency
- Retail Sales Customer Service
- Customer Relationship Management
- Medical Terminology Knowledge
Timeline
Seed Technician
Ames Seed Science Laboratory
08.2022 - 12.2022
Workup Technician
Des Moines Eye Surgeons
05.2022 - Current
Customer Service Advocate
Target
04.2020 - Current
Bookseller
Barnes And Noble
11.2019 - 02.2020
Bachelor of Science - Biology
Iowa State University
Bachelor of Science - Biology
Massey University
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