Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Isabella Gray

Rangiora/ Kaiapoi,Wamakiri

Summary

Tena koe, I'm Isabella Gray. I'm currently working as I decide what I want to study next year or the year after. My iwi is Ngai Tahu, I'm nineteen years old. I have learnt many things from my working history although it isn't super bulky I always have a connection to my work place. I love customer service and making sure everyone receives what they need when I'm doing the job at hand. I have made many connections in all my workplaces. First and foremost I always hold myself to being a good team member and building friendships in my workplace. This Year my priority is to see how different work forces work and deciding which suits me the best.

Overview

1
1
year of professional experience

Work History

Swimming instructor

Fernside dolphins
Fernside
01.2022 - 12.2022
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs
  • Completed Training to be properly prepared for the position
  • Taught ages from 0 to 13
  • Gained NCEA credits.

Gas station cashier

BP connect
Rangiora
10.2022
  • Arrived on time and dressed professionally in a clean company uniform
  • Monitored self-checkout systems and provided help in resolving problems
  • Conducted inventory counts by adding each item in stock and documenting it in the computer system
  • Learned duties for various positions and provided backup at key times
  • Creating a reliable relationship with my customers to make sure they have a good experience in store
  • At this job I have been complimented on how fast I can pick things up.

Cleaning

family friends
Rangiora

I currently clean an elderly couple's house I picked this job up from my mum due to her not having enough time I do this every second week on a Wednesday for an hour and a half

The Relationship I have grown with these families and the compliments I receive brings me confidence in my customer skills.

  • Kept business entrances clean, tidy and professional in appearance.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Provided excellent customer service while interacting with clients in a professional manner.

Barista

The coffee run Cafe
Rangiora

Training in barista work and front of house I worked here covering shifts they needed I was helping out but they also helped me become much more comfortable with my coffee skills.

  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.

Front of House Employee

Craft Beer and Kitchen
Kaiapoi

I was a waitress here for a month I enjoyed the connections with customers and I love waitressing, it just wasn't the right environment for me personally at cbk I was also trained in the basics of bar here This was a great introduction to waitressing.

  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Processed payments using cash registers or POS systems accurately and efficiently.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Manager

Bocky Boo
Rangiora

I'm currently working here and loving it. I'm a manager and love being able to have a little glimpse into how to run things to one keep everyone happy and to keep the business running smoothly. I enjoy the team connections we have, I love having the sense of leadership at this job as well.

  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Established processes to ensure efficient workflow throughout the organization.
  • Recruited and trained new employees to meet job requirements.

Education

High school Diploma -

Rangiora New Life School
01.2022

Skills

  • Complex Problem-Solving
  • Practice Management
  • Monitoring Accounts
  • Efficient Service
  • Customer Service
  • Leadership
  • Teaching
  • Class Instruction

Accomplishments

  • In 2020 I completed a barista course with the star programme, 01/01/20
  • In 2022 I completed a swimming safety course which was a two day course ten hours each day at QE2, 01/01/22

References

Sarah Monopoli, Fernside Dolphins Ltd, 0272299461, 199 Mt Thomas Road, Fernside, 04/18/23, Isabella worked for me at Fernside Dolphins in the roll of a swim teacher from the start of February to December 2022. Isabella was excellent dealing with the children ensuring the children’s lessons were always informative but fun. I found Isabella to be professional and welcoming when dealing with parents at all times. If you have any queries or would like to speak to me regarding this reference please do not hesitate to contact me on 0272299461.

Timeline

Gas station cashier

BP connect
10.2022

Swimming instructor

Fernside dolphins
01.2022 - 12.2022

Cleaning

family friends

Barista

The coffee run Cafe

Front of House Employee

Craft Beer and Kitchen

Manager

Bocky Boo

High school Diploma -

Rangiora New Life School
Isabella Gray