Isabella Holley

• Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
• Trained and mentored new FOH staff in restaurant procedures, food safety, and customer service standards.
• Prepared and served coffee drinks and underwent basic barista training.
• Filled and served various beverages for customers.
• Handled cash register transactions for both dine-in and take-out orders.
• Processed customer payments accurately and efficiently.
• Answered phone calls from customers inquiring about take-out orders or reservations.

• Participated in training sessions related to accounts payable processes.

• Checked postings and documents for correctness, accuracy and proper coding.
• Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.

• Set up and updated equipment for employee use and setting up new devices.
• Underwent a training process.
• Worked alongside other employees to rectify and solve problems.