Isabella Tupp
Greenhithe,New Zealand
Summary
My name is Isabella Tupp, and I am a student who is in my first year of university at Auckland University of Technology (AUT). I'm a passionate individual who's driven and accustomed to multitasking and working quickly to meet challenging demands. I am a highly motivated employee with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I excel in developing efficient processes and aligning efforts with organisational goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Event Management Staff Member
SMC Events
Panmure, Auckland
09.2024 - 04.2025
- Organized and coordinated event activities including catering, registration, transportation, and other logistics.
- Collaborated with internal stakeholders on strategies to increase attendance at upcoming events.
- Assisted in developing marketing materials such as flyers, posters, brochures, and presentations to promote events.
- Identified potential risks associated with hosting certain types of events and developed mitigation plans accordingly.
- Supervised onsite operations of events to ensure all aspects are running smoothly.
Event Assistant
Megaland
Penrose, Auckland
01.2025 - 02.2025
- Provided customer service assistance before, during, and after events.
- Organized event materials such as signage, decorations, catering supplies, and audio-visual equipment.
- Resolved any conflicts that may have arisen throughout the course of an event's planning process or implementation stages.
- Created detailed timelines and checklists to ensure smooth operation of events.
Cook's Assistant
Hey Bagel
Hobsonville, Auckland, NZ
03.2023 - 12.2024
- Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
- Cleaned work areas, equipment, utensils, dishes and silverware between tasks.
- Followed health and safety regulations while handling food and beverages.
- Heated prepared foods in ovens or on grills according to recipes or instructions.
FOH Staff Member
Hey Bagel
Hobsonville, Auckland, NZ
03.2023 - 12.2024
- Promoted special events, specials, discounts. To customers throughout the shift.
- Maintained cleanliness of dining area, including tables and floors.
- Maintained knowledge of menu items to answer customer questions accurately.
- Provided accurate order taking and cashiering services.
Ice Cream Server
Peachy
Hobsonville, Auckland
08.2024 - 10.2024
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Provided excellent customer service by responding promptly to customer inquiries and requests.
Gateway Course Completion
The Warehouse
Albany, Auckland
07.2024 - 08.2024
- Attended weekly meetings to discuss progress and future initiatives.
- Greeted customers and provided assistance with product inquiries.
- Maintained cleanliness of sales floor and backroom areas.
- Organized clothes according to size, color, and style.
- Ensured all clothing items were properly sized before tagging.
- Organized warehouse space for efficient storage of products.
Customer Service Representative
Paradice Ice Skating
Auckland Central, Auckland
06.2024 - 08.2024
- Assisted with setting up equipment before each lesson including skate rentals and fitting.
- Processed credit card transactions accurately and efficiently.
- Answered customer inquiries and provided accurate information regarding products and services.
- Demonstrated proficiency in managing substantial cash transactions with a focus on accuracy and accountability
Childcare Volunteer Teacher
Life Church
Rosedale, Auckland
05.2022 - 05.2023
- Supervised children at all times to ensure safety and well-being.
- Responded promptly to parent inquiries and concerns.
- Attended staff meetings and professional development sessions.
- Read stories to children to promote literacy skills.
- Maintained safe play environment.
Education
Bachelor of Arts - Event Management & Human Resources
Auckland University of Technology
Auckland, NZ10-2027
High School Diploma -
Albany Senior High School
11-2024
Skills
- Adaptability
- Leadership
- Friendliness
- Ability to Work in a Team
- Organisation Skills
- Communication Skills
- Customer service
- Time management
- Event planning
Accomplishments
Recipient of Great Integrity reward, 2022, Rangitoto College
Recipient of Great Shown Respect reward, 2022, Rangitoto College
Recipient of Excellence in Te Reo Māori, 2021, Rangitoto College
Recipient of Excellence in Level 1 Te Reo Māori, 2023, Albany Senior High
Certificate of Achievement - Saftey 'n Action 30265 (2024)
Certificate of Customer Service Skills (11817 , 27229), (2024)
Recipient of Excellence in Level 3 Te Reo Māori, 2024, Albany Senior High
Recipient of Excellence in Level 3 Health, 2024, Albany Senior High
Community Experience
Life Church, Auckland, New Zealand, 05/01/22, 05/01/23
The Warehouse Albany, Auckland New Zealand
Certification
NCEA level 1
NCEA level 2
NCEA level 3
References
- Ethan Cornett, company owner - Hey Bagel, ethanthemower@gmail.com, 021 138 0011
- Pauline Henley, The Warehouse Albany Store Manager - Pauline.henley@thewarehouse.co.nz
- Nicholas Tupp, Peachy Ice cream owner, 021 029 53867
- Reuben Turley, rturley@ashs.school.nz
Timeline
Event Assistant
Megaland
01.2025 - 02.2025
Event Management Staff Member
SMC Events
09.2024 - 04.2025
Ice Cream Server
Peachy
08.2024 - 10.2024
Gateway Course Completion
The Warehouse
07.2024 - 08.2024
Customer Service Representative
Paradice Ice Skating
06.2024 - 08.2024
Cook's Assistant
Hey Bagel
03.2023 - 12.2024
FOH Staff Member
Hey Bagel
03.2023 - 12.2024
Childcare Volunteer Teacher
Life Church
05.2022 - 05.2023
Bachelor of Arts - Event Management & Human Resources
Auckland University of Technology
High School Diploma -
Albany Senior High School
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