Isaia Rokoua
Auckland,AUK
Summary
Dependable professional with hunger for success, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
I define success as targets for the day is met and people around me are satisfied and smiling , with constantly growing and learning together.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Part Time Authorised Officer
NZ POLICE
11.2023 - Current
- Provided crisis intervention services when needed by utilizing deescalation techniques or referring detainees to appropriate professionals for further assistance.
- Making sure detainnes are assessed and duty of care is fully adhered to
- Taking finger prints and photographs of detainees.
- Performed background checks on applicants as part of the identity authentication process.
- Worked effectively in team environments to make the workplace more productive.
Part Time Delivery Driver (
Urgent Couriers ( Sub Contractor )
12.2021 - Current
- Utilized GPS and maps for efficient route planning.
- Conducted pre-inspections to keep trucks/ Van reliable and well-maintained.
- Utilized street maps to plan and determine most efficient routes.
- Scanning and loading van manually
- Interacting with customers and
- Delivering rush merchandise on tight schedules to meet customer targets.
- Loaded and unloaded vehicles at distribution center and delivery address.
Corrections Officer
Department of Corrections
01.2015 - 04.2022
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Instructed inmates in work assignments and explained tasks.
- Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
- Supervised inmates during day-to-day activities.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Monitored inmate behavior to prevent escape attempts, crime, and other dangerous activities.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Coordinated activities with inmates to stimulate learning and skill development for life after incarceration.
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Provided transportation services for transporting prisoners from one location to another according to court orders or other directives. e.g Hospital Escorts , Inter - Prison Escorts , Con Air , Court Hearings ( Maximum Inmates ) , Funeral Escorts
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Maintained accurate logs detailing inmate movements both inside and outside the facility.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Provided guidance and support to inmates in need of assistance with personal matters or adjustment to prison life.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Maintained daily logs of shift activity.
- Recommended changes in procedures to emphasize officer safety.
Extrusion Operator
Carrolls Industries
09.2011 - 01.2015
- Inspected machines for quality verification and corrected issues.
- Performed regular maintenance on machines such as lubricating moving parts and replacing worn components.
- Responsible in producing 100s& 1000s , cake decorations and strictly following recipes
- Packing and weighing products
Cleaner
Total Property Services
09.2006 - 08.2011
- Replaced air filters on heating and ventilation systems.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Followed safety processes for all manual and electric cleaning equipment.
- Monitored building security and safety by locking doors or avoiding hazards.
- Swept sidewalks and driveways of debris.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Stripped, sealed and polished floors.
Rugby Player
Nadi Rugby Academy
Nadi, Fiji, Nadi
03.2002 - 12.2005
- Participated in post-match analysis with coaches and players.
- Encouraged team spirit among players before, during, and after games.
- Strictly follow diet and programme being issued by management team.
- Communicated with diverse group of fellow athletes, coaches, and game officials to maintain positivity and good sportsmanship.
- Collaborated with teammates to develop effective game plans.
Luggage Loader
Sun Air
Nadi Airpot , Nadi
04.2001 - 03.2002
- Operated forklift, pallet jack and other equipment to perform loading tasks.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Inspected merchandise for damages prior to loading onto trucks.
Education
High School Diploma -
Nadi College
Nadi, Fiji Skills
- Crisis intervention
- De-escalation techniques
- Communication skills
- Problem solving
- Attention to detail
- Time management
- Strategic planning
- Fast Learner
- Adaptability
- Team Player
Certification
- Full Class 1 Driver License
- Level 3 & 4 Offender Management
- NZ Rugby Level 2 Coaching
Timeline
Part Time Authorised Officer
NZ POLICE
11.2023 - Current
Part Time Delivery Driver (
Urgent Couriers ( Sub Contractor )
12.2021 - Current
Corrections Officer
Department of Corrections
01.2015 - 04.2022
Extrusion Operator
Carrolls Industries
09.2011 - 01.2015
Cleaner
Total Property Services
09.2006 - 08.2011
Rugby Player
Nadi Rugby Academy
03.2002 - 12.2005
Luggage Loader
Sun Air
04.2001 - 03.2002
High School Diploma -
Nadi College