Iselin Tørnby
Dunedin,OTA
Summary
Skilled Service Bartender with substantial experience in fast-paced hospitality environments. Strengths include customer service, cash handling and knowledge of diverse beverage offerings. Previous roles involved creating memorable guest experiences, maintaining clean work areas and contributing to team success by consistently meeting sales goals. Always ready for commitment to guest satisfaction in new settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartending
Lounge 12
11.2023 - 06.2025
- Managed daily chores including maintenance, cleaning, and coworker coordination for effective operations.
Maintained a clean and organized environment through diligent inventory management and surface sanitation.
Served guests promptly, ensuring high levels of satisfaction even in stressful conditions.
Prepared food and alcoholic beverages according to standards while adhering to safety protocols.
Accurately processed credit, debit, and cash transactions to streamline payment procedures.
Worked alongside coworkers to create a safe atmosphere by monitoring alcohol consumption and conflict resolution.
Serving, Service, Barista
BIT AS, Oslo Airport
09.2022 - 04.2025
- Prepared and served fresh food and beverages, ensuring quality and customer satisfaction.
Crafted exceptional coffee selections based on customer preferences.
Maintained a clean, organized workspace including dish loading and lobby area sanitation.
Managed inventory by loading and stocking goods efficiently.
Handled customer orders calmly during high-pressure periods.
Delivered courteous service to enhance customer experience.
Adapted to varying shifts between 5 am and 9 pm.
Worked flexibly across all café areas.
Bartending
The Old Irish Pub
09.2023 - 02.2024
- Managed inventory to maintain a clean, organized, and stocked area.
Collaborated with coworkers to plan daily tasks efficiently.
Ensured prompt service under high-pressure conditions to enhance guest satisfaction.
Prepared and served food along with alcoholic beverages.
Processed transactions involving credit, debit, and cash payments accurately.
Regulated alcohol consumption to promote a safe environment.
Wiped down surfaces and loaded/unloaded dishes to maintain cleanliness.
Retail, Service
Nille AS
09.2023 - 02.2024
- Delivered exceptional customer service by assisting with inquiries and recommending products.
Increased sales of discounted goods through effective merchandising strategies.
Maintained store organization for improved product accessibility and customer experience.
Ensured cleanliness of store environment for staff and customers.
Education
Bachelor in Commerce - Management & Tourism
University of Otago
Dunedin, NZ08-2026
Skills
- Service orientation
- Hospitality experience
- Food preparation
- Time management
- Adaptability
- Leadership experience
- Barista
- Team player
- Fluent in Norwegian
- Intermediate English proficiency
Accomplishments
- European bartending school (EBS), grade B
- Driverslicense class B
- ESP exam (Entreprenurial skills pass)
Affiliations
- Martial arts
- Climbing
- Reading
- Friends
Certification
- Full drivers license
- Bartender license
- ESP(Entrepreneurial Skills Pass)
References
References available upon request.
Timeline
Bartending
Lounge 12
11.2023 - 06.2025
Bartending
The Old Irish Pub
09.2023 - 02.2024
Retail, Service
Nille AS
09.2023 - 02.2024
Serving, Service, Barista
BIT AS, Oslo Airport
09.2022 - 04.2025
Bachelor in Commerce - Management & Tourism
University of Otago
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