Ishita Monpara
905/152 Hobson Street
Summary
Committed and professional with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
General Cleaner
City Cleaning Services
01.2024 - Current
- Enhanced workplace cleanliness by thoroughly dusting, sweeping, and mopping all areas
- Improved facility hygiene through diligent sanitization of high-touch surfaces and restrooms
- Emptied trashcans and transported waste to collection areas
- Maintained a safe working environment by promptly addressing spills and potential hazards
- Collaborated closely with team members to complete large-scale cleaning projects within established deadlines
- Increased client satisfaction through meticulous attention to detail in all cleaning tasks performed
- Uphold company standards for cleanliness and sanitation by consistently following prescribed protocols and procedures
Wait Staff Member
Indigo Restaurant
08.2023 - 01.2024
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers
- Cultivated warm relationships with regular customers
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests
- Minimized wait times by quickly seating guests during peak hours, improving overall customer experience
Assembly Line Worker
S K Instruments and Control
03.2020 - 07.2023
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Operated various tools, machinery, and equipment to complete assembly tasks efficiently and accurately.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Education
Master of Commerce - Business Management & Accounting
Bhakta Kavi Narsinh Mehta University
Junagadh04.2019
Skills
- Customer Service
- Time Management
- Problem Solving
- Up-selling Techniques
- Decision Making
- Teamwork and Collaboration
- Data Entry Accuracy
- Technical Knowledge
References
Nancy Patel - 0224229413
Assembler - Fisher and Paykel
Bhargav Parmar - 0223104948,
Supervisor-City cleaning services
Timeline
General Cleaner
City Cleaning Services
01.2024 - Current
Wait Staff Member
Indigo Restaurant
08.2023 - 01.2024
Assembly Line Worker
S K Instruments and Control
03.2020 - 07.2023
Master of Commerce - Business Management & Accounting
Bhakta Kavi Narsinh Mehta University
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