Ishitha Panchal
Auckland,AUK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Optical Assistant
Luxottica Retail New Zealand Ltd
05.2016 - Current
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Assistant Store Manager
Harvey Furnishings
12.2021 - 03.2022
- Rotated merchandise and displays to feature new products and promotions
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
- Managed purchasing, sales, marketing and customer account operations efficiently
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
Optical Assistant
Specsavers
05.2016 - 01.2020
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Artist's Assistant
Art Glass
01.2015 - 01.2016
- Prepped materials and surfaces, performed touch-up work and cleaned and maintained art tools.
- Produced sketches and drafts to refine artwork before completion.
- Kept work areas organized, clean and free of hazards.
- I cut safety glass according to specified patterns and performed precision patternmaking and glass-cutting to custom-fit replacement windows.
Colour Advisor
PPG Paints
01.2015 - 01.2016
- Interacted with other functional departments to discuss colour issues.
- Created and recorded colour formulas to match colours.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Artist
Self-employeed
01.2005 - 01.2013
- Participated in various exhibitions and group shows across India and Simultaneously worked as a freelancer for various art projects
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
- Made use of materials, such as ink, watercolours, charcoal, oil, computer software, paints, and pencils to complete unique pieces for customers.
- Sculpted models from 2D renderings and written descriptions.
- Carved objects from wood, (Granite,sandstone, limestone) stone and metal cast sculptures
Art Teacher
S.N.Kansagra school
01.2004 - 02.2005
- Taught classes on painting, collage, and colour theory.
- Developed and implemented various thematic lesson plans, utilizing age-appropriate material and focusing on relevant topics.
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
- Documented student work to exhibit and celebrate the learning process of each child.
- Developed and implemented engaging art lessons for students in grades kindergarten through 12th.
- Assisted students in developing unique artistic skills and techniques.
- Managed art room supplies, equipment and resources to maintain consistent supply for projects.
- Evaluated and graded students' class work, performances, projects, assignments and papers.
Education
Master of Arts - Design
Auckland University of Technology
Auckland, NZ12.2014
Bachelor of Arts - Visual Art
The Maharaja Sayajirao University of Baroda
India12.2009
Skills
- Customer Service and Assistance
- Critical Thinking
- Clear Public Speaking Skills
- Community Engagement
Timeline
Assistant Store Manager
Harvey Furnishings
12.2021 - 03.2022
Optical Assistant
Specsavers
05.2016 - 01.2020
Optical Assistant
Luxottica Retail New Zealand Ltd
05.2016 - Current
Artist's Assistant
Art Glass
01.2015 - 01.2016
Colour Advisor
PPG Paints
01.2015 - 01.2016
Artist
Self-employeed
01.2005 - 01.2013
Art Teacher
S.N.Kansagra school
01.2004 - 02.2005
Master of Arts - Design
Auckland University of Technology
Bachelor of Arts - Visual Art
The Maharaja Sayajirao University of Baroda
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