Ishitha Panchal
Auckland,AUK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Optical Assistant
Luxottica Retail New Zealand Ltd
Auckland, AUK
05.2016 - Current
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
Assistant Store Manager
Harvey Furnishings
Auckland, AUK
12.2021 - 03.2022
- Rotated merchandise and displays to feature new products and promotions
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
- Reconciled daily sales transactions to balance and log day-to-day revenue
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
- Managed purchasing, sales, marketing and customer account operations efficiently
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
Optical Assistant
Specsavers
Auckland, AUK
05.2016 - 01.2020
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
Artist's Assistant
Art Glass
Auckland
01.2015 - 01.2016
- Prepped materials and surfaces, performed touch-up work and cleaned and maintained art tools.
- Produced sketches and drafts to refine artwork before completion.
- Kept work areas organized, clean and free of hazards.
- I cut safety glass according to specified patterns and performed precision patternmaking and glass-cutting to custom-fit replacement windows.
Colour Advisor
PPG Paints
Auckland, AUK
01.2015 - 01.2016
- Interacted with other functional departments to discuss colour issues.
- Created and recorded colour formulas to match colours.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Artist
Self-employeed
India
01.2005 - 01.2013
- Participated in various exhibitions and group shows across India and Simultaneously worked as a freelancer for various art projects
- Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Maintained and shared portfolios of artistic work to demonstrate styles, interests, and abilities with potential customers.
- Made use of materials, such as ink, watercolours, charcoal, oil, computer software, paints, and pencils to complete unique pieces for customers.
- Sculpted models from 2D renderings and written descriptions.
- Carved objects from wood, (Granite,sandstone, limestone) stone and metal cast sculptures
Art Teacher
S.N.Kansagra school
India
01.2004 - 02.2005
- Taught classes on painting, collage, and colour theory.
- Developed and implemented various thematic lesson plans, utilizing age-appropriate material and focusing on relevant topics.
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
- Documented student work to exhibit and celebrate the learning process of each child.
- Developed and implemented engaging art lessons for students in grades kindergarten through 12th.
- Assisted students in developing unique artistic skills and techniques.
- Managed art room supplies, equipment and resources to maintain consistent supply for projects.
- Evaluated and graded students' class work, performances, projects, assignments and papers.
Education
Master of Arts - Design
Auckland University of Technology
Auckland, NZ12.2014
Bachelor of Arts - Visual Art
The Maharaja Sayajirao University of Baroda
India12.2009
Skills
- Customer Service and Assistance
- Critical Thinking
- Clear Public Speaking Skills
- Community Engagement
Timeline
Assistant Store Manager
Harvey Furnishings
12.2021 - 03.2022
Optical Assistant
Specsavers
05.2016 - 01.2020
Optical Assistant
Luxottica Retail New Zealand Ltd
05.2016 - Current
Artist's Assistant
Art Glass
01.2015 - 01.2016
Colour Advisor
PPG Paints
01.2015 - 01.2016
Artist
Self-employeed
01.2005 - 01.2013
Art Teacher
S.N.Kansagra school
01.2004 - 02.2005
Master of Arts - Design
Auckland University of Technology
Bachelor of Arts - Visual Art
The Maharaja Sayajirao University of Baroda