Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ishmael Danha

Upper Hutt,WGN

Summary

Adept Technical Engineer with a proven track record at Downer, enhancing system performance and implementing cost-saving strategies through innovative problem-solving and strategic sourcing. Excelled in technical support and mentoring, showcasing exceptional communication and multitasking abilities. Achieved significant overhead expense reduction, demonstrating adaptability and a results-driven approach.

Overview

26
26
years of professional experience

Work History

Technical Engineering Manager

Self Employed
02.2019 - Current
  • Implemented cost-saving measures through strategic sourcing and vendor negotiations, effectively reducing overhead expenses.
  • Standardized documentation procedures to maintain consistency
  • Provided technical support to customers and clients
  • Provided extra training to apprentices
  • Performed all tasks related to budgeting, managing business expenses, equipment ordering, stock counting and company projections.
  • While on the job, I would analyse existing structures related to the fault to look for opportunities for modifications and improvements.

Technical Engineer

Downer
02.2008 - 02.2019
  • Performed scheduled service work, installations, testing and repairs.
  • Designed custom solutions tailored to client-specific requirements, exceeding expectations with creative problem-solving techniques.
  • Provided secondary training to personnel struggling with technological tools and systems.
  • Provided exceptional technical support, addressing client concerns and ensuring their needs were met.
  • Improved system performance by troubleshooting and resolving complex technical issues.

Technician

Tel One
03.1999 - 02.2008
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Education

Diploma - Telecommunications Engineering

Tel One Centre For Learning
Zimbabwe
03.1999

Skills

  • Technical Support
  • Problem-Solving
  • Time Management
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent Communication
  • Adaptability and Flexibility
  • Training and mentoring
  • Planning and coordination
  • Self Motivation

Timeline

Technical Engineering Manager

Self Employed
02.2019 - Current

Technical Engineer

Downer
02.2008 - 02.2019

Technician

Tel One
03.1999 - 02.2008

Diploma - Telecommunications Engineering

Tel One Centre For Learning
Ishmael Danha