Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Isla Chapman

Summary

I am an enthusiastic and reliable worker with a professional attitude, I love making customers feel welcome, comfortable and doing all that I can to make sure they enjoy their experience. I have grown my skills in anticipating customer needs, addressing complaints and resolving issues, as well as always managing my time well. I can maintain focus and keep a positive attitude in stressful situations and high-volume environments, I love developing positive connections with coworkers, and meeting new people. I'm Committed to learning new skills and continuing to grow my skillset, I am also hardworking and have strong communication skills.

Overview

1
1
year of professional experience

Work History

Front of House Waitstaff Bite Cafe

Smith and Caugheys
10.2023 - 01.2025
  • Collaborated with kitchen staff to ensure accurate order preparation and prompt delivery of meals.
  • Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
  • Collaborated with the rest of the front-of-house team during large events to ensure seamless execution of assigned responsibilities.
  • Assisted in training new hires, sharing best practices for efficient performance within the front-of-house team.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Education

No Degree -

St Mary's College
Auckland, NZ
12-2026

Skills

  • Cleanliness, cleaning tables, sanitizing
  • Food safety awareness
  • Handling complaints
  • Efficient clearing
  • Greeting guests
  • Team collaboration
  • Money handling
  • Teamwork and collaboration
  • Warm and friendly
  • Time management
  • Problem-solving
  • Reliable and responsible

Languages

English
Native or Bilingual

Timeline

Front of House Waitstaff Bite Cafe

Smith and Caugheys
10.2023 - 01.2025

No Degree -

St Mary's College
Isla Chapman