Islay Boyes
Auckland
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Dedicated Swim Instructor experienced in teaching swimmers at all levels. Knowledgeable in safety protocols and capable of providing enjoyable learning environment. Genuinely enthusiastic for swimming and highly effective in motivating and inspiring students of every age. Passion for exercise and health
Overview
3
3
years of professional experience
Work History
Bendon Retail Worker
Bendon Lingerie
Auckland
10.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Swimming Coach
Water Lions Swim School
07.2021 - 01.2024
- Coach, teach & manage (up to 14) children (between 6-11 years old) how to swim
- Teach swimming skills
- Teach all 4 swimming strokes (Free, Fly, Breast & Back)
- Teach diving & turns
Education
NCEA 3 - English, Classical Studies, Te Reo Māori, Statistics, Biology
Kings College
11.2024
Skills
- People Management (children)
- Coaching others
- Time Management
- Communication Skills
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Cash Handling Accuracy
Accomplishments
- 2021 Div II 14yo Womenʼs National Swimming Champion - 1500m Freestyle
- 2017 - 2022 multiple Regional Swimming Age Group placings (retired from competitive swimming - injury related)
References
References available on request.
Additional Information
Dedicated student achieved level two excellence endorsement overall in NCEA. School prefect and part of the swim team. Received academic endeavour awards three times a year as well as overall top in English in year 12 at Kings college.
Timeline
Bendon Retail Worker
Bendon Lingerie
10.2023 - Current
Swimming Coach
Water Lions Swim School
07.2021 - 01.2024
NCEA 3 - English, Classical Studies, Te Reo Māori, Statistics, Biology
Kings College