Israel Smith
Hamilton,WKO
Summary
I am a motivated and personable employee. I offer an upbeat, positive attitude and proven skill in establishing rapport with customers and colleagues. I am adept at working effectively unsupervised and quickly mastering new challenges. I am articulate, results-oriented and known for working well as part of a team.
Overview
2
2
years of professional experience
Work History
Basketball Coach
Tai Wananga
Ruakura, Hamilton
01.2024 - Current
- Developed and implemented practice plans, game strategies, and drills to improve team performance.
- Provided feedback on individual performances after each practice session or game.
- Collaborated with assistant coaches to design offensive plays that capitalized on the team's strengths.
- Created a positive learning environment that encouraged respect among teammates while fostering an atmosphere of sportsmanship.
- Facilitated post-game discussions with teams focusing on areas needing improvement or celebration of successes achieved.
Customer Service Representative
Hoyts
Hamilton CBD, Hamilton
10.2022 - Current
- Greeted customers and provided them with information about movie showtimes.
- Restocked concession stands with food, drinks, napkins, and utensils throughout each shift.
- Monitored guests during movie screenings to ensure that everyone was following theater policies.
- Handled customer complaints in a professional manner and referred difficult issues to the manager.
- Verified age requirements for R-rated movies before allowing admittance into theaters.
- Ensured theater cleanliness by sweeping aisles and wiping down surfaces between shows.
- Checked identification of patrons purchasing restricted-age tickets or items.
- Provided excellent customer service by answering questions about movies and services offered by the theater.
Education
High School Diploma -
Fraser High School
Hamilton11-2023
Skills
- Excellent customer service
- Strong Work Ethic
- Self Motivation
- Organizational Skills
- Time management abilities
- Effective Communication
- Workload Management
- Team building
- Cash Handling
- Analytical Thinking
Affiliations
- Have a passion for sports. Played competitive basketball for Waikato Region and High School premier grade.
Accomplishments
- Graduated Fraser HIgh School with Honours
References
References available upon request.
Timeline
Basketball Coach
Tai Wananga
01.2024 - Current
Customer Service Representative
Hoyts
10.2022 - Current
High School Diploma -
Fraser High School
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