Teevao Hellen MARINER
Te Atatu,New Zealand
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure high customer service position . Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Shop Assistant
Mirrou
06.2022 - Current
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Remained calm and composed in tense situations involving angry or upset customers.
- Conducted demonstrations to highlight features and benefits of products.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Monitored shop security to identify and report shoplifting activities and increase security measures.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Greeted customers entering store and offered assistance with requirements.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Restaurant Waiter
Gangnam Korean BBQ
01.2020 - 08.2023
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items, and recorded order information.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Food Counter Attendant
Burger King
09.2021 - 01.2023
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Relayed information about menu selections and featured products.
- Assisted customers with information regarding menu offerings and nutrition information.
- Greeted customers and provided menus upon arrival to dining room.
- Demonstrated knowledge and applied proper food handling standards.
- Processed payments for orders and provided customers with change.
- Answered customer questions about food and beverage items and assisted with menu selections.
Education
Manurewa High School
Manurewa, AUK2019
Seven Day Adventist College
2018
Skills
- Payment Processing
- Building Customer Loyalty
- Safety and Cleanliness Standards
- Retail Support
- Equipment Preparation
- Product Knowledge
Referees
Kinah. Anzac
Gangnam Style Supervisor pk
Email- marineranzac@gmail.com
Phone- 0223061564
Vicky Gladys Ah Lin
Gangdam Style Team leader
Email- lalirox@gmail.com
Phone- 0210725993
Character reference
Ane. Graff
Church member
Email-
Phone- 0210375126
Timeline
Shop Assistant
Mirrou
06.2022 - Current
Food Counter Attendant
Burger King
09.2021 - 01.2023
Restaurant Waiter
Gangnam Korean BBQ
01.2020 - 08.2023
Manurewa High School
Seven Day Adventist College
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