Iulia Vaatauao Williams
Papatoetoe
Summary
Dynamic and detail-oriented Technician Compounder at Baxter Healthcare, skilled in compounding medication and ensuring quality control. Proven ability to enhance customer relationships through effective communication and problem-solving. Committed to safety protocols and hazardous material handling, consistently delivering high-quality results in fast-paced environments.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Detail-focused Microbiology Laboratory Technician recognized for high productivity and efficient task completion. Skilled in microbial culture techniques, biochemical testing, and laboratory safety protocols. Excel in time management, problem-solving, and teamwork, enabling successful outcomes in fast-paced environments. Possess strong communication skills to effectively collaborate with colleagues and present findings.
Overview
9
9
years of professional experience
Work History
Technician Compounder
Baxter Healthcare
01.2022 - 01.2025
- My role in Compounding Pharmacy is creating compound medication in commercial or hospital pharmacies.
- My duties include receiving medication orders, measuring quantities, mixing ingredients, packaging medication, and updating records.
- Additionally we follow hazardous material handling and personal protective equipment requirements if applicable.
- Perform in process quality procedures.
- Whilst working at Baxter I'm also working in order entry, managing customers queries via phone/ email and prioritising customer escalation to maintain strong internal/external customers relationships.
- I also played a role as a micro tester, as testing is essential for quality control, regulatory compliance, and minimising the risk of microbial contamination.
Department Manager
McDonalds
Otahuhu
01.2020 - 01.2022
- Due to my role as a department manager I was responsible for running a shift and looking after the entire store and being alert and corresponding with all customer concerns as well as doing food safety and being aware of the well being of my staff and everyone.
- I was also trained for administration of doing schedule for crews and revolving customers queries in a timely and professional manner via emails.
Retail Sales Assistant
Loop Duty Free
Auckland Airport
01.2020 - 01.2022
- I was working as a Sales Advisor at Loop Duty Free and my role is to be responsible for serving customers and processing sales transactions.
- I was also flexible to restock shelves, resolve customer complaints and ensure that the floor is well-maintained.
- Moreover I was also specifically based on the alcohol section which I am very knowledgeable and well skilled through all brand types.
Work Experience
Jucy Car Rental
Auckland Airport
01.2018 - 01.2018
- I was given the opportunity from my College (ITC) to attend this work experience for one week to further my skills and given more knowledge to help me firming my future career.
- During my time at Jucy Car Rental, I have gained a lot of confidence to deal and interact with every sort of customer by greeting them and making them feel comfortable about the work environment.
- I also had the responsibility of making a booking for customers and am flexible due to the shift schedule and being punctual and reliable was something I did well.
Customer Service Representative
Western Gas Limited
01.2016 - 01.2018
- During the two years I worked at Z, my role was to communicate and assist with customers.
- I also had the responsibility of cash handling, stock control, and in-store promotion.
- I was required to be flexible due to the shift work environment and being punctual and reliable was an important requirement.
- Z Gas Station Hillsborough
Education
McDonald’s Management Course - customer service, management skills
Certificate of Business Communication Skills -
McDonald’s Crew Trainer Course - Crew Trainer Certificate
Private Training
New Zealand Certificate in Travel Level 3 - ITC Certificate in Aviation Level 3, NZ Certificate in Tourism (Level 3) with a strand in Aviation, ITC Certificate in Tourism and Travel, International Academy of Travel Certificate Ready to Check-In, ITC Cabin Crew Online Certificate
The International Travel College of New Zealand
New Zealand Certificate in Travel Level 4 - NZ Certificate in Travel Level 4, ITC Certificate in International Travel and Tourism, ITC Amadeus Reservations Certificate, ITC Career Preparation Certificate
NCEA LEVEL 3 Certificate -
McAuley High School
Otahuhu, AucklandSkills
- Computer skills
- Customer Service
- Communication
- Teamwork
- Honest and Reliable
- Hazardous material handling
- Compounding medication
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Conflict resolution
- Quality control procedures
- Sterilization techniques
- Aseptic technique
- Safety protocols
- Problem-solving abilities
- Time management abilities
Accomplishments
- School Prefect
- Barista in Food and Coffee (Z Petrol Station)
- Employee of the month award (Z Petrol Station)
- ITC Professional Dress Award
- Crew Trainer award and Certificates (Otahuhu McDonalds)
Hobbies and Interests
- Reading
- Sports (Volleyball and Netball)
References
- Gerald Nadoro, Baxter Healthcare, Senior Pharmacist, +64211282115, gerald_ndoro@baxter.com
- Take Yuki, International Travel College of New Zealand, Tourism Management Tutor/ Marketing Assistant, 02102778829, 006492793525
- Minh Phan, Z Western Gas Limited, Health and Safety Specialist, 0211179365, 09-6266099, minh.phan@live.com
- Amar Pal, JUCY Car Rental (Auckland Airport), Customer Champ (Team Leader), 0211155760, 09 256 9441, amar.pal@jucyworld.com
- Lose, McDonald Otahuhu, Manager, 02108114889, 092590070
- Darren Taniue, ARI LOOP DUTY FREE, Assistant Manager, 0219551155, taniue1990@gmail.com
Drivers Licence
Restricted licence
Timeline
Technician Compounder
Baxter Healthcare
01.2022 - 01.2025
Department Manager
McDonalds
01.2020 - 01.2022
Retail Sales Assistant
Loop Duty Free
01.2020 - 01.2022
Work Experience
Jucy Car Rental
01.2018 - 01.2018
Customer Service Representative
Western Gas Limited
01.2016 - 01.2018
McDonald’s Management Course - customer service, management skills
Certificate of Business Communication Skills -
McDonald’s Crew Trainer Course - Crew Trainer Certificate
Private Training
New Zealand Certificate in Travel Level 3 - ITC Certificate in Aviation Level 3, NZ Certificate in Tourism (Level 3) with a strand in Aviation, ITC Certificate in Tourism and Travel, International Academy of Travel Certificate Ready to Check-In, ITC Cabin Crew Online Certificate
The International Travel College of New Zealand
New Zealand Certificate in Travel Level 4 - NZ Certificate in Travel Level 4, ITC Certificate in International Travel and Tourism, ITC Amadeus Reservations Certificate, ITC Career Preparation Certificate
NCEA LEVEL 3 Certificate -
McAuley High School