Iuliia Sipkina
Hutt Central,WGN
Summary
Dynamic and people-focused retail and service professional with over 10 years of experience in customer-facing roles across New Zealand, Russia, and Kyrgyzstan. Skilled in styling, merchandising, visual presentation, and customer experience, with strong leadership in retail and a commitment to social impact through volunteer roles. In New Zealand, I have contributed meaningfully to the community through my work with Citizens Advice Bureau and Yes for Success. My international background includes teaching at universities, managing fashion retail chains, and assisting with accounting tasks. I bring professionalism, empathy, and a proven ability to boost customer satisfaction and team performance. I actively stay current with styling and retail trends through online courses, fashion webinars, and trade show insights.
Overview
19
19
years of professional experience
Work History
Stylist and Sales Assistant
YES For Success
Lower Hutt, Wellington
03.2025 - Current
- Created custom looks for clients based on their individual style, body type, and personality.
- Provide one-on-one wardrobe support and styling advice to clients preparing for employment
- Assist with merchandising and visual displays in the boutique
- Create a welcoming, empowering in-store experience for diverse clients
Volunteer
Citizens Advice Bureau
Petone, Wellington
09.2024 - Current
- Support community members with legal, financial, and social questions
- Deliver tailored solutions with empathy and professionalism
- Maintain up-to-date knowledge of local support services and policies
Personal Stylist
Freelance
Nakhodka, Nakhodka
03.2019 - 11.2024
- Developed individualised capsule wardrobes and provided shopping support
- Created personalized looks that complemented individual body shapes, lifestyle, and budget.
- Collaborated closely with photographers during photoshoots to ensure perfect styling of models.
- Tracked inventory of clothes, shoes, and accessories both online and in-store.
- Conducted research on upcoming fashion trends and colors for seasonal collections.
- Advised clients on how to mix-and-match items from different collections into cohesive outfits.
Retail Director
Acoola & Concept Club, Russia
Nakhodka, Nakhodka
08.2013 - 07.2015
- Collaborated with senior management to develop promotional campaigns and marketing plans.
- Conducted daily store visits to monitor product presentation, customer service standards, and compliance with company policies.
- Analyzed sales data to identify trends in consumer buying patterns.
- Maintained relationships with key suppliers to ensure timely delivery of products.
- Oversaw the hiring process for new employees; provided on-the-job training for staff members.
- Assessed existing merchandising strategies and developed new approaches as needed.
Ship Certification Specialist
"LAM" Shipping Company (Russia)
Nakhodka, Nakhodka
02.2010 - 12.2011
- Conducted periodic reviews of existing certificates to ensure accuracy and validity.
- Evaluated applications and associated documentation to determine eligibility.
- Maintained current knowledge of certification requirements and procedures.
Director of Retail Sales
Glance, Russia
Nakhodka, Nakhodka
05.2008 - 01.2010
- Conducted weekly team meetings with sales staff to discuss objectives and progress towards targets.
- Monitored daily operations, ensuring compliance with company policies and procedures.
- Oversaw visual merchandising, ensuring the sales floor was attractively arranged to maximize customer interest and sales.
- Provided guidance to store managers on day-to-day operations issues.
- Analyzed financial data such as profit and loss statements to identify areas of improvement.
- Collaborated with marketing teams on promotional activities to drive customer traffic and sales volume.
- Trained new and existing staff on product knowledge, sales techniques, and customer service standards.
University Tutor
Goethe Institute; Moscow Slavonic Institute, Kyrgyzstan
Bishkek, Bishkek
10.2006 - 04.2008
- Utilized multimedia resources including videos, audio recordings, online quizzes. to supplement teaching materials.
- Researched new methods of instruction based on current trends in language education.
- Conducted small group activities to reinforce language concepts.
- Facilitated discussions about topics related to Germany's history, geography, art, literature, music.
- Created interactive learning activities for students to practice their German skills in an engaging environment.
- Explained grammar rules and vocabulary words in a clear manner that was easy for students to understand.
- Created popular and fun assignments to allow students to express creativity.
- Built student self-confidence by working through stages of study concepts and using positive reinforcement techniques.
Education
M.D. - Marketing
Whitireia/Weltec
Wellington, NZ06-2025
Bachelor in Linguist - German Language And Literature
International Slavic Institute
Bishkek, Kyrgyzstan06-2007
Some College (No Degree) - German Language And Literature
People’s University
GermanySome College (No Degree) - Fashion
Professional Image Stylist
MoskowSome College (No Degree) - Fashion
International Academy Personal Stylist
Sochi, RussiaSkills
- Customer Service and Communication
- Retail Sales, Merchandising and Visual Display
- Styling and Personal Presentation Advice
- Conflict Resolution and Problem-Solving
- Team Support and Staff Supervision
- Community Engagement and Volunteer Experience
- Time Management and Multitasking
- Basic Accounting Support (in retail setting)
- Basic Computer Proficiency (Word, Excel)
Languages
German
Limited
Russian
Full Professional
English
Professional
References
References available upon request.
Timeline
Stylist and Sales Assistant
YES For Success
03.2025 - Current
Volunteer
Citizens Advice Bureau
09.2024 - Current
Personal Stylist
Freelance
03.2019 - 11.2024
Retail Director
Acoola & Concept Club, Russia
08.2013 - 07.2015
Ship Certification Specialist
"LAM" Shipping Company (Russia)
02.2010 - 12.2011
Director of Retail Sales
Glance, Russia
05.2008 - 01.2010
University Tutor
Goethe Institute; Moscow Slavonic Institute, Kyrgyzstan
10.2006 - 04.2008
M.D. - Marketing
Whitireia/Weltec
Bachelor in Linguist - German Language And Literature
International Slavic Institute
Some College (No Degree) - German Language And Literature
People’s University
Some College (No Degree) - Fashion
Professional Image Stylist
Some College (No Degree) - Fashion
International Academy Personal Stylist
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