Iuomeasamoa Toala
38 Chelburn Crescent Mangere Auckland,AUK
Summary
Proactive Hospitality Worker with in-depth understanding of operational practices and logistics coordination. Proficient in day-to-day operations, catering and event preparations. Successful record of managing budgets, controlling inventory and motivating team members to boost productivity. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Work History
Volunteer
Church Youth Group
Mangere, AUK
03.2022 - Current
- Assisted with special events or programs.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat and operational facilities to serve program needs.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Met with other volunteers and program leaders to discuss new service opportunities.
- Engaged in community outreach to aid program mission centered on community support and enrichment.
- Planned and delivered numerous activities and special events for programs and services.
- Supported staff with clerical work and other office tasks.
- Encouraged donations by supporting community fundraising events and campaigns.
- Organized and managed events and projects as part of community support services.
- Provided immediate responses to questions from volunteers.
- Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
- Assisted program manager with planning and fundraising responsibilities.
- Supported program leaders with administrative support duties.
- Teamed with community organizations and government agencies to increase outreach and service utilization.
- Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.
- Spoke with community organizations to boost outreach and highlight programs successes.
After-school Tutor
Youth Group
Auckland, AUK
03.2022 - 03.2022
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Tutored struggling, average and advanced students in [Type] course materials.
- Prepared lesson plans to meet goals identified in students' individualized study plans.
- Supported teacher instruction, thoroughly discussing concepts and designing custom practice questions.
- Designed engaging lessons, using art and visual aids to enhance learning process.
Babysitter
Neighbors House
Auckland, AUK
03.2022 - 03.2022
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Studied and researched food allergies to understand requirements for individuals with such conditions.
- Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
- Monitored children's play activities to verify safety.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
Education
Accounting
Don Bosco Tech School(Samoa)
Samoa12.2020
Skills
- Incoming Mail Sorting
- Restaurant Reservations
- Guest Message Transmission
- Basic Food Service
sing and dance
i sing and dance and sometimes teach others to improve in this area also
Timeline
Volunteer
Church Youth Group
03.2022 - Current
After-school Tutor
Youth Group
03.2022 - 03.2022
Babysitter
Neighbors House
03.2022 - 03.2022
Hospitality Worker
Accounting
Don Bosco Tech School(Samoa)
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