Ivy Mariano

Passionate and dedicated professional transitioning into social work from a background in caregiving, and community service. Currently pursuing a Master of Applied Social Work at Massey University, I bring a strong foundation in client advocacy, emotional support, and crisis intervention. My experience in caregiving, mentoring, and working with vulnerable populations has inspired me to shift my career towards empowering individuals and fostering social change. Seeking a social work placement or entry-level role where I can apply my skills in case management, client support, and community engagement while continuing to learn and grow in the field.

Red Cross Volunteer, New Zealand, August - Present

• Assist and support elderly and vulnerable customers, ensuring a compassionate and inclusive shopping experience.
• Provide emotional support to customers facing grief and loss, offering a safe and empathetic space within the store.
• Operate point-of-sale (POS) systems, handle cash transactions, and maintain accuracy in sales.
• Sort, display, and manage donated items, ensuring quality control and proper pricing to maximize fundraising efforts.
• Educate customers about the mission and services of Hospice Red Cross, raising awareness and encouraging community involvement.
• Collaborate with fellow volunteers and staff to create a positive and supportive team environment.
• Support fundraising events and public awareness campaigns to promote hospice care services in the community.

Volunteer Assistant Teacher, Church Community Service, Philippines 

• Facilitated learning activities for children and youth, supporting educational and emotional development.
• Provided mentorship and social support, fostering a safe and inclusive learning environment.
• Strengthened community relationships by engaging with families to promote youth participation.

Personal Caregiver (Family-Based), Philippines 

• Assisted an elderly patient during dialysis treatments, ensuring their comfort and emotional well-being.
• Administered medication and insulin injections, monitoring health conditions effectively.
• Provided holistic care and emotional support, ensuring a safe and dignified living environment.
• Advocated for patient needs, communicating with healthcare professionals to enhance care quality.

Volunteer Blood Donor, Philippine Red Cross

• Donates blood to support patients in need, including those in emergency care.
• Advocate for community blood donation awareness, encouraging participation in life-saving health initiatives.

On-the-Job Training (Caregiving Intern) 

Caranto Medical Clinic, Angeles Medical Center Inc., & Rafael Lazatin Memorial Medical Center, Philippines 

(Total: 160 Hours of Hands-On Experience in Healthcare & Social Support) 

• Assisted patients with bathing, dressing, feeding, and mobility support in both clinical and home settings.
• Administered medications and monitored vital signs, reporting changes to healthcare professionals.
• Followed strict infection prevention protocols, ensuring a clean and safe patient environment.
• Delivered individualized support to seniors and individuals with disabilities, ensuring dignity and quality of life.
• Built strong therapeutic relationships with patients, addressing their emotional and psychological needs.
• Maintained patient progress notes and assisted in care plan coordination with medical teams.

Basic Life Support & First Aid with AED

Hiking, Cooking, Gardening