Jatinder Dhaliwal
Rotorua
Summary
Knowledgeable Case management with background in driving sales growth and expanding market territories. Proven track record of building strong client relationships and identifying new business opportunities. Demonstrated expertise in strategic planning and negotiation to meet and exceed sales targets.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Site Manager / Operator
Genesis Energy
- Supervised daily site operations and subcontractors
- Ensured compliance with health and safety requirements
- Conducted safety audits and staff training
- Maintained operational and compliance documentation
- Managed client relationships and stakeholder communication
Sales Representative
Godfreys
- Delivered strong sales performance through consultative selling
- Built long-term customer relationships
- Demonstrated product expertise and objection handling
- Supported store operations and team leadership
Owner Operator
Mainfreight Transport
- Managed fleet operations, logistics, and route optimisation
- Maintained compliance with transport and safety regulations
- Built strong client relationships and service delivery standards
- Oversaw budgeting, cost control, and business profitability
Territory Sales Manager
Home Direct Limited
- Developed and executed territory sales strategies
- Managed client relationships and expanded market presence
- Analysed sales performance and market trends
- Led and motivated sales teams to exceed targets
Store & Delivery Assistant
Fenton Quality Produce
Manager / Food & Beverage Attendant
The Thai Restaurant
Customer Service Executive
Vodafone (Intel Net Global Services, India)
Case Manager – Employment
Ministry of Social Development (MSD)
11.2020 - Current
- Achieved sustainable employment outcomes by matching job seekers with suitable roles.
- Created tailored employment plans to effectively address individual barriers faced.
- Secured job placements through strong relationships with local employers and organizations.
- Delivered engaging workshops on CV writing, interview skills, and job readiness.
- Coordinated community support services, education, and training for job seekers.
- Provided crisis support and advocacy, ensuring access to essential referrals.
Education
NZQA Level 5 - Case Management
NZMA
Certificate - Real Estate Sales Person
Toi Ohomai Institute of Technology
Rotorua, NZNational Diploma - Business Management (NZ)
NZQA
Diploma - Business Computing
Rajasthan Deemed University
IndiaSkills
- Employment & Case Management
- Client assessment, eligibility, and entitlement evaluation
- Individual Employment & Action Plans
- Barrier identification and resolution
- Job matching and placement support
- Progress monitoring and outcome reporting
- Employer & Stakeholder Engagement
- Employer relationship management
- Labour market knowledge
- Vacancy sourcing and placement negotiation
- Collaboration with training providers and community agencies
- Career Development
- CV and cover letter support
- Interview preparation and coaching
- Job search strategies
- Job readiness and life-skills facilitation
- Compliance & Administration
- MSD systems and reporting
- Accurate case notes and file management
- Policy, legislation, and privacy compliance
- Report writing and data tracking
- Crisis & Wellbeing Support
- Crisis intervention (housing, family violence, mental health)
- Referrals to emergency and specialist services
- Ethical, culturally responsive practice
Accomplishments
- Collaborated with team of work services in the development of employment outcomes .
Certification
- Certificate IV / Level 4 – Real Estate Salesperson
- Case Management Certification
- Certificate of Family Violence Intervention
- Unconscious Bias Training
- SCF Emergency Response Training
- Child Safe Training
- US30728 – Build & Maintain Effective Case Management Relationships
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Case Manager – Employment
Ministry of Social Development (MSD)
11.2020 - Current
Territory Sales Manager
Home Direct Limited
Store & Delivery Assistant
Fenton Quality Produce
Manager / Food & Beverage Attendant
The Thai Restaurant
Customer Service Executive
Vodafone (Intel Net Global Services, India)
Site Manager / Operator
Genesis Energy
Sales Representative
Godfreys
Owner Operator
Mainfreight Transport
NZQA Level 5 - Case Management
NZMA
Certificate - Real Estate Sales Person
Toi Ohomai Institute of Technology
National Diploma - Business Management (NZ)
NZQA
Diploma - Business Computing
Rajasthan Deemed University