Jacasta Hamilton
Palmerston North
Summary
Reliable individual experienced in restaurant management and customer service. Proven track record of success in leading and motivating teams, enforcing policies and procedures, and delivering exceptional customer service. Expert in inventory management, staff training, and problem solving. Highly organized with excellent communication skills and a passion for creating an enjoyable customer experience. Experienced team leader with extensive background in fast-paced restaurant environments. Proven success in managing staff, training new hires, and ensuring customer satisfaction. Skilled in creating work schedules, delegating tasks, and meeting customer demands. Eager to bring excellent management and problem-solving skills to a new role in the food service industry.
Overview
4
4
years of professional experience
Work History
Calf Rearer
Greig Farming Limited
Himatangi
07.2024 - 10.2024
- Enhanced overall herd health through regular monitoring of calves for illnesses and timely medical intervention.
- Maintained accurate records for each calf, tracking growth progress and vaccination schedules.
- Increased calf survival rates by implementing proper feeding and nutrition protocols.
- Ensured high-quality milk replacer usage in accordance with industry standards, resulting in better weight gain for calves.
Shift Manager
Burger King
03.2021 - 07.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
NCEA Level 1,2,3 -
Freyberg High School
Palmerston North 12.2022
Skills
- Time management
- Willingness to learn
- Great organization skills
- Work extremely well under pressure
- Critical thinking and decision making
- Great leadership, teamwork and management skills
References
- Amy Kaur
Burger King restaurant manager
027 545 4800
- Sophie Greig
Calf rearing boss
027 555 6202
Timeline
Calf Rearer
Greig Farming Limited
07.2024 - 10.2024
Shift Manager
Burger King
03.2021 - 07.2024
NCEA Level 1,2,3 -
Freyberg High School