Summary
Overview
Work History
Education
Skills
Referees
Timeline
Generic

Tilali Shakyla Jacinta Iva

Auckland

Summary

I am a dedicated and a motivated person seeking an entry level position to showcase my exceptional organisational abilities. I am committed to supporting team efforts in achieving company objectives. I am eager to expand my knowledge and develop my skills within a professional environment. I am proficient in communication, team-work and problem-solving, with a readiness to further enhance my capability through hands-on experience in the Workforce.

Overview

4
4
years of professional experience

Work History

Volunteer Support Worker

Community Person
11.2023 - 02.2024
  • Supported program coordinators in administrative tasks such as scheduling appointments or updating databases efficiently
  • Assisted in fundraising efforts, engaging donors and raising crucial funds for the organisations programs and services.
  • Collaborated with fellow volunteers, fostering a supportive and cohesive team environment to better serve Disabled people.
  • Managed challenging situations successfully with tactful communication skills that prioritised client well-being above all else.

Assistant Customer Services

Biba Salon
02.2023 - 03.2023
  • Supported colleagues during busy periods or absences by taking on additional tasks when necessary.
  • Strengthened communication skills through regular interactions with others.
  • Developed rapport with customers through active listening and empathetic communication, fostering long-term relationships.
  • Supported hairdressers by assisting them with various tasks efficiently and professionally, ensuring cleanliness around the stations and making sure customers were comfortable and safe.

Crew Member

McDonald
03.2020 - 11.2020
  • Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
  • Enhanced team productivity by maintaining a clean and organised workspace for crew members.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Experience with effective communication skills when engaging with diverse cultures.

Education

GED -

Mount Ridley College, Graigieburn
Melbourne
04.2001 -

Skills

    Attention to Detail

    Strong Work Ethic

    Teamwork and Collaboration

    Creativity and Innovation

    Organised and Efficient

Referees

Jacinta Tevaga 

Board Directer 

Vaka Tautua 

Email: Jacintatevaga@gmail.com

Phone Number: 022 031 7484 


Helen Vea

Community Support Liaison 

Email: vea.helen@gmail.com

Phone Number: 021 118 0693

Timeline

Volunteer Support Worker

Community Person
11.2023 - 02.2024

Assistant Customer Services

Biba Salon
02.2023 - 03.2023

Crew Member

McDonald
03.2020 - 11.2020

GED -

Mount Ridley College, Graigieburn
04.2001 -

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Tilali Shakyla Jacinta Iva