Jack Kershaw
Newtown
Summary
I'm a 26 year Sales professional with a strong work ethic and strong experience within the hospitality sector. I'm a passionate and focused worker and can adapt to different positions easily. Graduating in 2022 with a Bachelors of food design has lead me into a career focused around Hospitality and food service. I have worked in Sales roles, hatted restaurants and administrative roles. My focus while studying was in product design, Marketing, CRM and sales. These areas of study have lead me to look for opportunities outside the traditional hospitality sector, and branch into more commercial and administrative based work. I am organised and dependable candidate successful at managing multiple priorities with a positive attitude and a Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Account Manager
Servicefoods
08.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Used analytical skills to track and report on account performance metrics, providing insights for future growth opportunities.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Provided comprehensive reporting on account performance, enabling clients to make data-driven decisions about future investments.
- Assisted in the development of training materials for new hires, ensuring smooth onboarding process.
Head Chef
Parrotdog Bar
03.2022 - 07.2023
- Oversee scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
- Hired, managed and trained kitchen staff.
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Mentored kitchen staff to prepare each for demanding roles.
- Created recipes and prepared advanced dishes.
- Inventoried food, ingredient and supply stock to prepare and plan vendor orders.
- Placed orders to restock items before supplies ran out.
- Arranged for kitchen equipment maintenance and repair when needed.
- Generated employee schedules, work assignments and determined appropriate compensation rates.
- Forecasted supply needs and estimated costs.
- Maintained and supervised prep for high volume (2000 covers a week)
Senior Tournet Chef
Yu Group Ltd
07.2022 - 03.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- opening new venues and developing menus and staffing
- Developing supplier relationships
- costings and budget management
- Operational planning
- Costings
- Business development
- Managing staff
Senior Chef De Partie
Moiety
02.2021 - 07.2022
- Planned and directed high-volume food preparation in fast-paced environment.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Collaborated with vendors to source desired recipe ingredients while maintaining tight cost controls.
- Modernized processes for kitchen staff to reduce guest wait times and boost daily output.
- Disciplined and dedicated to meeting high-quality standards.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Oversaw scheduling, inventory management and supply ordering to maintain fully stocked kitchen.
Administrative Clerk
WK+ Advisors
01.2013 - 03.2015
- Managing bank documents and documents to other business around CBD
- General admin
- Entered data and updated customer contacts with information to keep records current.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Stocktaking
- Coordinated and maintained office organization to keep facilities efficient, organized and professional.
Education
Bachelor of Arts -
Bachelor degree - Culinary Arts And Food Design
Otago Polytechnic
12.2022
High School Diploma -
Marlborough Boys College
Blenheim, NZ12.2017
Skills
- Verbal and Written Communication
- Staff Recruiting and Hiring
- Microsoft Office
- Microsoft Excel
- Instruction and Delegation
- Vendor Sourcing
- Team Leadership
- Territory Management
- Business Development
- Sales Analysis
- Inventory Management
- Developing Presentations and Reports
- Pricing Structures Knowledge
- Product Design
- Business Opportunity Development
- Process Improvement Strategies
References
Sam Gasson
Head Chef, owner/operator, Moiety.
03-9269770
Adrian Woodhouse
Head of Food design institute.
0800 762 786
Casey Mundell
Human Resources Manager, Yu Group Ltd
0212557248
Hisham Saba
Sales manager, Servicefoods Wellington.
021377316
Timeline
Account Manager
Servicefoods
08.2023 - Current
Senior Tournet Chef
Yu Group Ltd
07.2022 - 03.2023
Head Chef
Parrotdog Bar
03.2022 - 07.2023
Senior Chef De Partie
Moiety
02.2021 - 07.2022
Administrative Clerk
WK+ Advisors
01.2013 - 03.2015
Bachelor of Arts -
Bachelor degree - Culinary Arts And Food Design
Otago Polytechnic
High School Diploma -
Marlborough Boys College
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