Jack Lithgow
Auckland,AUK
Summary
Proven multitasker and leader, adept in workload management and customer relations, enhanced Bunnings Warehouse's service quality through meticulous feedback monitoring and prompt complaint resolution. Excelled in high-pressure environments, significantly contributing to creative projects and ensuring efficient services; showcasing exceptional communication skills.
Overview
5
5
years of professional experience
Work History
Retail / Customer Service / Customer Relations
Bunnings Warehouse
09.2022 - Current
- Assisted customers with finding suitable products, leading to higher sales revenue.
- Effectively balanced multiple responsibilities including customer relations.
- Monitored customer feedback and made adjustments to improve service quality.
- Resolved customer complaints promptly, resulting in increased loyalty and repeat business.
- Conducted regular store audits to ensure compliance with company policies and procedures, maintaining a professional retail environment.
- Fulfilled customers' special requests for merchandise and delivery times.
Art Department Production Assistant
Contractor
01.2020 - 01.2024
- Managed props inventory effectively leading to streamlined processes during scene changes.
- Aided in the construction and breakdown of sets before and after shooting days, minimizing disruption to filming schedules.
- Participated in brainstorming, leading to innovative ideas that contributed significantly towards overall visual impact.
- Contributed to the success of multiple projects by providing timely and effective support for creative teams.
- Assisted in the movement of heavy vehicles and sets
- Experience in extremely time critical environments
Delivery Driver
Dominos Pizza Inc.
08.2021 - 12.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Education
Bachelor of Science - Marine Biology
Auckland University of Technology
Auckland, NZ12-2024
Skills
- Great communication skills
- Customer Satisfaction
- Excellent written and oral communication
- Multitasking and Organization
- Team Leadership
- Customer Relations
- Product Knowledge
- Workload Management
Personal
Since I was a boy, I have had a overwhelming passion for New Zealand's environment. Thus leading me to study marine science at AUT. I believe that I am a strong leader who can manage work, life and social to a professional degree. This has been moulded by the influential people around me who have taught me how to listen, adapt and apply new skills everyday.
Timeline
Retail / Customer Service / Customer Relations
Bunnings Warehouse
09.2022 - Current
Delivery Driver
Dominos Pizza Inc.
08.2021 - 12.2021
Art Department Production Assistant
Contractor
01.2020 - 01.2024
Bachelor of Science - Marine Biology
Auckland University of Technology
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