Jack Macdonald

• Managed key client relationships to ensure satisfaction and retention.
• Developed tailored strategies to meet client needs and expectations.
• Collaborated with cross-functional teams to align services with customer goals.
• Conducted regular reviews to assess account performance and opportunities.
• Negotiated contract terms and pricing with key stakeholders effectively.
• Provided training and support to clients on product usage and features.
• Conducted meetings with clients to discuss their objectives, challenges, and strategies.
• Identified new opportunities for growth within existing accounts, as well as potential new customers.

• Responsible for overseeing and managing water reticulation and treatment plants and infrastructure as a contract supervisor at Veolia.
• Demonstrated expertise in coordinating and supervising the installation, maintenance, and repair of water distribution systems.
• Ensured compliance with industry regulations and standards, while also implementing efficient and sustainable water treatment practices.
• Manage a Team of 10 Operators of the Water & Wastewater treatment plants and the Thames Reticulation system.
• Conducted regular inspections and quality control checks to ensure the integrity and functionality of water treatment facilities.
• Developed and implemented preventive maintenance programs to minimise downtime and optimise system performance.
• Acted as a liaison between clients, contractors, and internal stakeholders to ensure effective communication and project coordination.
• Managed project budgets, timelines, and resources to ensure successful KPI targets are met.
• Monitoring SCADA systems to ensure plants are running correctly.
• Part of on call roster.

• Handled comprehensive flooring installation projects.
• Installation of carpet, sheet vinyl, vinyl planking, laminates and coatings.
• Use of all flooring preparation tools inc, sanders, grinders, saws etc.
• Application on FLC and bulk fills.
• Site safe approved.

• Involved in the day to day operations including but not limited too:-

Fixing leaks in mains water pipes, reading water meters, Working with other agencies to ensure reinstatement, making TMPs, taking samples from waste water treatment plants, road works, grounds work, parks and rec work.

• TC ticket obtained.

• Full time Dairy farm herd manager on 900 cow farm – milking through a 50 bale rotary shed.
• Responsible for sole operation and team milking of and for all shed duties during milking and maintaining a sterile environment, including putting wash through etc.
• Assisting with recognising and detecting all ailments in cows.
• Assisting with calving.
• Tractor work (feeding out, spraying, silage etc).
• Detecting cows on heat.
• General farm duties.

• Full time Dairy farm assistant on 800 cow farm – split milking through two sheds (one 18 aside sole operation, one 40 aside).
• Responsible for sole operation of 18 aside shed and for all shed duties during milking and maintaining a sterile environment, including putting wash through etc.
• Assisting with recognising and detecting all ailments in cows.
• Assisting with calving.
• Tractor work (feeding out, spraying, silage etc).
• Detecting cows on heat.
• General farm duties.

• Full time Dairy farm assistant on 450 cow farm milking through a 50 bail rotary.
• Responsible for assisting in all shed duties during milking and maintaining a sterile environment, including putting wash through etc.
• Assisting with recognising and detecting all ailments in cows.
• Assisting with calving.
• Feeding and caring for calves.
• Tractor work (feeding out, spraying, silage etc).
• Detecting cows on heat.
• General farm duties.

• Full time Dairy farm assistant on 280 Organic cow farm milking through a 12 a side herringbone shed.
• Responsible for assisting in all shed duties during milking and maintaining a sterile environment (milking alone).
• Assisting with AB duties.
• Assisting with calving.
• Feeding and caring for calves.
• Tractor work (cropping, silage etc).

• Company Overview: General Contractor
• Contract Labouring business which included:
• General Contractor

• Full time contracted dairy farm hand.
• Responsible for sole milking duties on small farm of 250 cows.
• Feeding out and calf rearing.
• Machinery driving.

• Full time Dairy farm assistant on 450 cow farm milking through a 32 a side herringbone shed.
• Responsible for assisting in all shed duties during milking and maintaining a sterile environment.
• Assisting with AB duties.
• Assisting with calving.
• Feeding and caring for calves.