Skilled Scaffold Builder with experience in constructing and dismantling scaffolding for various construction projects. Strengths include knowledge of safety measures, ability to read blueprints, and exceptional manual dexterity. Notably improved efficiency and adherence to regulatory standards in previous roles. Capable of managing teams and ensuring timely project completion.
Efficient Supermarket Worker known for high productivity and ability to complete tasks swiftly. Possess specialized skills in inventory management, customer service, and point-of-sale systems operation. Excel in time management, teamwork, and adaptability, ensuring smooth operations and positive shopping experiences for customers.
Reliable Food Delivery Driver known for high productivity and efficient task completion. Skilled in navigating routes, customer service, and time management to ensure fast and accurate deliveries. Excel in communication, adaptability, and problem-solving to meet diverse customer needs and maintain satisfaction. Committed to safety and quality service in every delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Ubereats Food Deliver
Uber eats
Auckland, Auckland
03.2024 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Delivered food orders to customers in a timely manner.
Loaded and unloaded delivery vehicles with food items.
Ensured that the correct order was delivered to the customer.
Followed all safety protocols while driving.
Maintained cleanliness of vehicle interior and exterior.
Provided excellent customer service throughout the delivery process.
Utilized GPS navigation systems to find most efficient routes for deliveries.
Inspected vehicle before and after shifts for any maintenance needs or issues.
Complied with company policies related to safe driving practices and procedures.
Adhered to local traffic laws at all times while delivering orders to customers.
Contacted customers if there were delays in delivery due to traffic or other issues.
Assisted in loading and unloading supplies when needed from suppliers or vendors.
Managed inventory of food items in vehicle by checking expiration dates regularly.
Identified potential problems or complaints from customers and took appropriate action as necessary..
Reported any incidents involving damage or theft of property immediately to management team..
Delivered fresh food to customers across local area.
Picked up meals from local restaurants and dropped off at residential and business customer locations.
Carried food in insulated bags to maintain hot or cold temperature.
Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Navigated local streets and highways with ease using GPS system.
Analyzed customer address to determine best route for timely delivery.
Maintained vehicle according to company and state safety requirements.
Collected tips from customers through hands-free electronic methods.
Reported any accidents or incidents immediately to management, complying with company policies and legal requirements.
Senior Scaffolding Labour
NZSC scaffolding company
Whenupai, Auckland
11.2019 - Current
Responsible for ensuring the safety of scaffolding teams and equipment on site.
Organised and supervised scaffolders in erecting, dismantling and modifying scaffolding structures.
Inspected completed work to ensure that it meets all relevant regulations and standards.
Monitored staff performance, providing feedback and guidance as necessary.
Maintained a safe working environment, carrying out daily risk assessments before work commences.
Developed plans for installation and dismantling of scaffolds according to design specifications.
Identified potential hazards on-site and took appropriate action to reduce risks.
Cleaned and organized work areas to prevent accidents and dangerous situations.
Operated machinery in busy environments and maintained safety around equipment, people and other projects.
Repaired and replaced faulty or damaged scaffold materials.
Designed new employee training program to share best methods for assembling and disassembling scaffolding.
Inspected truck before and after trips, ensuring all safety regulations were followed.
Loaded and unloaded cargo using forklifts or other material handling equipment.
Ensured deliveries were on time by following designated routes and adhering to traffic laws.
Reported all accidents or violations to management immediately upon occurrence.
Delivered packages to customers in a timely and efficient manner.
Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Checked loads to ensure that cargo was secure and distributed evenly.
Performed routine maintenance on trucks such as checking fluid levels, replacing filters, and lubricating moving parts.
Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
Provided excellent customer service by responding promptly to customer inquiries and complaints.
Assisted with loading and unloading freight when necessary.
Delivered goods and services to customers on time and in excellent condition.
Checked vehicle after shift for damage.
Created and maintained an effective team environment through collaboration and communication.
Assisted in the development of strategic plans for the organization.
Contributed ideas at executive level meetings on ways to improve organizational effectiveness.
Engaged in problem solving activities with all levels of staff when issues arose.
Motivated teams through recognition programs and rewards for excellent performance.
Helped employees feel valued and supported on interpersonal, customer and operational issues.
Helped employees understand and follow senior manager orders to support business success.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Supermarket Worker
DH henderson supermarket
Henderson, Auckland
12.2016 - 11.2019
Greeted customers upon entry and provided assistance with locating items.
Stocked shelves, rotated products, and faced merchandise for easy customer access.
Conducted price checks and answered customer inquiries regarding product availability.
Assisted in unloading shipments from delivery trucks and stocking shelves accordingly.
Maintained cleanliness of the store by sweeping floors, mopping spills, cleaning windows and mirrors.
Received incoming orders from vendors, checked accuracy of order against invoices.
Organized backroom storage areas to ensure efficient use of space and safety protocols were followed.
Operated equipment such as pallet jacks to move large quantities of stock throughout the store.
Handled returns according to company policy including issuing refunds or exchanges as necessary.
Restocked supplies such as paper bags, tissue paper rolls and plastic bags when needed.
Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.
Maintained and organized store displays to enhance product visibility and expedite product location activities.
Received and unloaded new products upon delivery, checking for damage and order accuracy.
Conducted inventory checks to maintain optimal stock levels and minimize waste.
Updated pricing information and placed sale tags on designated items.
Monitored inventory levels to ensure adequate supply for production needs.
Worked hard to learn required tasks quickly to maximize performance.
Managed the accurate ordering, receiving and issuing of stock items.
Monitored stock levels to ensure adequate supply for production needs.
Ensured all goods were stored safely and securely according to Health and Safety regulations.
Education
Diploma in Business Leadership And Management - University
Unitec
Auckland, NZ
02-2020
Skills
Delivery Tracking
Quick Learner
Vehicle Maintenance
Order Accuracy
Clean Driving Record
Temperature Control
Route Planning
Strong Work Ethic
Cargo Handling
Hygiene standards
Goods Transport
GPS Navigation
Order Verification
Dispatch Communication
Load Balancing
Equipment Operation
Client Relationship Management
Loading and unloading
FLUENT IN [LANGUAGE]
Safe Driver Training
Attention to Detail
Vehicle Inspection
Local Delivery
Customer Service
Defensive driver training
Excellent sense of direction
Teamwork and Collaboration
Heavy Lifting
Dependable and reliable
Performance Improvement
Employee Relations
Performance monitoring
Strategic Thinking
Coaching and Mentoring
Training delivery
Personnel Management
Risk Management
Strategy Development
Customer Relations
Workplace Safety
Safety understanding
Problem-Solving
Hand tools operation
Scaffolding Set Up
Safety Regulations
Comfortable at heights
Troubleshooting
Project Planning
Scaffolding disassembly
Team relationships
First Aid Training
Physical activity
Construction safety
Languages
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Native/ Bilingual
English
Professional
Japanese
Elementary
Certification
NZ Diploma In Business[Leadership and Management]
Class 1 driver licenses
Class 2 full and 4 learner truck licenses
Timeline
Ubereats Food Deliver
Uber eats
03.2024 - Current
Senior Scaffolding Labour
NZSC scaffolding company
11.2019 - Current
Supermarket Worker
DH henderson supermarket
12.2016 - 11.2019
Diploma in Business Leadership And Management - University