Summary
Work History
Education
Skills
Referees
Timeline
Hi, I’m

Jackie Hill

Greymouth,West Coast

Summary

Management Experience.

I am an enthusiastic team player with a strong work ethic and advanced complex problem solving skills.

Adept at overcoming challenges.

Motivational leader with exceptional customer service skills.

Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.

Knowledgeable in food safety and sanitation protocols.

Work History

Theatre Royal Hotel
Kumara

Bar/Restarant Manager
11.2020 - Current

Job overview

  • Maintained a high level of compliance by adhering to strict guidelines and regulations.
  • Implemented quality assurance procedures within the hotel to minimise errors and enhance quality.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Closed out cash register and prepared cashier report at close of business.
  • Developed strong relationships with suppliers, negotiating favorable terms and pricing.
  • Enhanced team productivity through effective rostering and task delegation.
  • Safeguarded compliance with health, safety, and sanitation regulations in all operations.
  • Upsold daily specials and beverage promotions to improve daily sales.
  • Collaborated with kitchen team for seamless integration of food and beverage offerings.
  • Analyzed sales data to identify trends.
  • Motivated staff to perform at peak efficiency and quality.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maintained Bar and Restaurant cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Maximized quality assurance by completing frequent line checks.

Dymac Farms
Taramakau Settlement

Dairy Farm Hand
07.2018 - 12.2020

Job overview

  • Cleaned stalls, pens, and equipment using [Type] tools for optimal health of [Type] animals.
  • Rotated animals between grazing areas to provide enough access to food.
  • Herded livestock using horses or ranch ATVs.
  • Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
  • Used [Type] tractor to improve harvesting of [Type] crops.
  • Collaborated with team members to maintain a safe working environment, addressing potential hazards promptly and effectively.
  • Aided in calf-rearing procedures by providing appropriate nutrition, housing, and medical attention as needed.
  • Supported efficient milking operations, ensuring timely completion of daily milking schedules and proper handling of milk products.

Glacier Heliventures. Franz Josef Alpine Lodge
FRANZ JOSEF GLACIER

Self Employed
01.1996 - 02.2013

Job overview

  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Negotiated terms of business acquisitions to increase business base and solidify market presence.
  • Secured financing for critical projects through negotiation of favorable loan terms with financial institutions or investors.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Devised and presented business plans and forecasts to board of directors.
  • Established foundational processes for business operations.
  • Represented organization at industry conferences and events.
  • Ensured regulatory compliance by developing robust policies, procedures, and internal controls.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Monitored key business risks and established risk management procedures.

Education

Moorefeild Girls High School
Sydney Australia

School Certificate

Skills

  • Exceptional interpersonal communication
  • Effective leader
  • Competent multi-tasker
  • Consistently meet goals
  • Conflict resolution
  • Organized
  • Customer service-oriented
  • Conflict resolution
  • Organized
  • Customer service-oriented
  • Logical thinker

Referees

Karen Wafer

Kumara.

037369824

Timeline

Bar/Restarant Manager

Theatre Royal Hotel
11.2020 - Current

Dairy Farm Hand

Dymac Farms
07.2018 - 12.2020

Self Employed

Glacier Heliventures. Franz Josef Alpine Lodge
01.1996 - 02.2013

Moorefeild Girls High School

School Certificate

Similar Profiles

CREATE PROFILE
Jackie Hill