I am a friendly and outgoing guy who is well experienced in team environments looking to continue my experience in customer service and hospitality i am well versed in team communication and do whatever i need to see the team succeed
Overview
5
5
years of professional experience
Work History
Barista / Café Front of House
Waitomo Glowworm Caves
09.2024 - 01.2026
Preparing and serving various hot and cold beverages, particularly coffee-based drinks.
Customer service, including taking orders, processing payments, and ensuring customer satisfaction. Additionally
Maintaining a clean and organized workspace, managing inventory
Assisting with food preparation.
Fresh Food Assistant
Woolworths Otorohanga
09.2023 - 09.2024
Keeping the shelves stocked and well presented with our fine, fresh quality fresh food.
Portraying excellent customer service skills when helping our customers with their food selections
Learning about and adhering to food safety policies.
Customer Service Assistant/Barman
The Tomo Bar and Eatery Waitomo
04.2021 - 03.2023
Maintained clean and organized work environment to maintain customer safety
Built strong relationships with customers and colleagues by providing friendly and personable service.
Utilized problem-solving skills to address customer queries and complaints.
Welcomed customers and helped determine their needs.
Restocked and organized merchandise
Operated cash register to record transactions accurately and efficiently.
Handled cash with high accuracy and took care to check bills for fraud.
Used POS system to enter orders, process payments and issue receipts. Performed cash, card and check transactions to complete customer purchases.
Education
NCEA Level 1, 2, and 3 - Biology, English and Hospitality
Otorohanga College
Skills
Monetary Transactions
Poised under pressure
Experienced in Customer Service
Fun and energetic
Barista/Espresso Qualified
Well versed in team environments
Activities and Interests
I really enjoy fitness and the gym, playing sports like volleyball and basketball, cooking is big for me too
Timeline
Barista / Café Front of House
Waitomo Glowworm Caves
09.2024 - 01.2026
Fresh Food Assistant
Woolworths Otorohanga
09.2023 - 09.2024
Customer Service Assistant/Barman
The Tomo Bar and Eatery Waitomo
04.2021 - 03.2023
NCEA Level 1, 2, and 3 - Biology, English and Hospitality