Jaclyn King
Summary
Dynamic Retail Store Manager with a proven track record at Backdoor Surf Shop, excelling in customer service and sales expertise. Leveraged strong multi-tasking and decision-making skills to exceed sales goals, significantly boost customer satisfaction, and optimize inventory and cash management. Demonstrates a keen ability to inspire teams and adapt to consumer preferences, ensuring outstanding store performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Store Manager
Backdoor Surf Shop
10.2019 - Current
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
No Degree -
Te Aroha College
Te Aroha, NZ11.2017
Skills
- Customer Service
- Highly Motivated
- Cash Management
- Goal Setting
- Sales Expertise
- Strong multi-tasking
- Friendly and outgoing
- Decision-Making
- Flexible and Adaptable
- Willingness to Learn
- Organization
Certification
Nail Technician
Timeline
Retail Store Manager
Backdoor Surf Shop
10.2019 - Current
No Degree -
Te Aroha College
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