Jacob Farry
Taupo,WKO
Summary
Looking for a change in career, I have always wanted to get into sales and have what people would describe as a natural "gift of the gab." Results-driven, with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
Work History
Senior Pool technician
Plateau pools
Taupo, Taupo
01.2022 - Current
- Maintained water quality by testing and balancing chemicals regularly.
- Inspected pool equipment for proper functioning and safety compliance.
- Performed routine cleaning of pool surfaces and surrounding areas.
- Installed and repaired pool filtration systems and pumps efficiently.
- Educated clients on proper pool maintenance practices and safety guidelines.
- Responded promptly to customer inquiries regarding pool service and maintenance.
- Collaborated with team members to ensure timely completion of service requests.
- Documented service records accurately for client reference and compliance tracking.
- Stocked inventory of pool chemicals and cleaning materials.
- Provided technical advice to clients regarding pool maintenance issues such as proper filtration systems.
- Trained and supervised new pool-cleaning staff in safe and productive services that generated satisfied and loyal customers.
- Maintained accurate records of service calls performed along with parts used during each call.
- Collaborated with team members to ensure project timelines were met efficiently.
- Assisted in selecting pool materials and finishes to enhance aesthetics and durability.
- Communicated with clients to address concerns and provide project updates regularly.
- Resolved any complaints or issues that arose throughout the building process in a timely manner.
- Managed multiple projects simultaneously while ensuring deadlines were met.
- Scheduled weekly meetings with subcontractors involved in the project to review progress updates.
Education
Some College (No Degree) -
Rutherford High School
Auckland, NZSkills
- Inventory management
- Complaint resolution
- Team leadership
- Project coordination
- Time management
- After-sales support
- Client education
- Problem solving
- Customer relationship management
- Technical client support
- Team collaboration
- Effective communication
- Relationship building
Timeline
Senior Pool technician
Plateau pools
01.2022 - Current
Some College (No Degree) -
Rutherford High School
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