Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Ptak

Kohimarama,Auckland

Summary

I have history in working with others and dealing with customers through my Job at Mc donalds. I have learnt to help manage shifts with Shift Managers as a crew trainer, giving me responsibility. I am great with interacting with customers in a friendly manner, and am always seeking to help customers with there time spent at the store (area of workplace). I am very good with cash handling and using POS Systems. I also have experience with customer from my Job at the Matapouri Dairy with talking on the phone, and taking orders. I always put the customers first while working, and hear what they have to say without interupting them

Overview

2
2
years of professional experience

Work History

Crew Trainer

McDonald's
02.2022 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Crew Member

Matapouri Dairy And Takeaways
12.2021 - 12.2022
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Education

NCEA Level 3 Merit Edorsement -

Sacred Heart College
Auckland, NZ

Skills

  • Team Leadership and Supervision
  • Processing Payments
  • Continuous Improvement
  • Customer Service
  • Workplace Safety
  • Cash Handling

Timeline

Crew Trainer

McDonald's
02.2022 - Current

Crew Member

Matapouri Dairy And Takeaways
12.2021 - 12.2022

NCEA Level 3 Merit Edorsement -

Sacred Heart College
Jacob Ptak