JACOB (JAKE) ROSS
Te Horo Beach,New Zealand
Summary
An effective and motivated leader who works well with others and individually using a people-first approach to train, manage, and motivate team members to achieve organisational objectives.
Overview
14
14
years of professional experience
Work History
File Coordinator
New Zealand Police
01.2022 - Current
- Providing day to day leadership and direction to a team who work on files to assist front-line officers, this involves prioritising, managing and delegating the workload that comes in as well as liaising with other centres in the country to offer assistance
- Introducing development plans for the team to enable them to be able to work towards being a high performing team.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
Acting File Management Centre Supervisor
New Zealand Police
07.2023 - 04.2024
- 5-month EOI which was extended to 9 months managing day to day operations of Kapiti File Management Centre while contributing to the national file management priorities and workflows
- The focus point during this time was to build team culture by empowering the team using a people first approach and focusing on development in a supportive manner through coaching, reflection and providing quality feedback.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organise workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
File Management Support Officer
New Zealand Police
03.2020 - 12.2021
Customer Service Representative
New Zealand Racing Board
03.2017 - 02.2020
Rugby and Cricket Coordinator
Rathkeale College
03.2011 - 12.2016
- Coaching both Cricket and Rugby from 1st teams through to junior sides
- Also, in charge of coordinating junior teams.
Education
Certificate in Exercise and Sport Performance -
UCOL
Palmerston North, New Zealand01.2005
Level 2 -
Rathkeale College
Masterton, New Zealand01.2004
Skills
Work Planning and Prioritisation
Relationship Building
Best Practices Implementation
Team Leadership
Decision-Making
Staff Development and Training
Performance Management
Volunteer Experience
Paraparaumu Cricket Club, Paraparaumu, New Zealand, 01/01/17, Present
References
Referees available on request.
Timeline
Acting File Management Centre Supervisor
New Zealand Police
07.2023 - 04.2024
File Coordinator
New Zealand Police
01.2022 - Current
File Management Support Officer
New Zealand Police
03.2020 - 12.2021
Customer Service Representative
New Zealand Racing Board
03.2017 - 02.2020
Rugby and Cricket Coordinator
Rathkeale College
03.2011 - 12.2016
Certificate in Exercise and Sport Performance -
UCOL
Level 2 -
Rathkeale College
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