Jacqui Hare
Lower Hutt,WGN
Summary
I'm a hardworking, reliable, quick learner with a strong drive for professional growth. With strong customer service, multitasking, and time management skills I'm trained in multiple tasks to ensure smooth running operations and committed to providing positive customer service experiences.
I work well in both independent and team settings. Committed to supporting team goals and ensuring efficient task management.
Overview
9
9
years of professional experience
Work History
Assistant Manager
The Fitting Room
Wellington Central
2024.12 - Current
- Supervised daily operations
- Assisted in training new employees with company policies, POS systems and product knowledge
- Led team meetings to discuss sales strategies and product promotions
- Supported visual merchandising efforts to enhance store presentation
- Managed customer service inquiries and complaints in a timely manner
- Maintained up-to-date knowledge of company products and services
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
- Delegated work to staff, setting priorities and goals
- Led a team of 9 employees, ensuring high productivity and excellent customer service
- Performed data entry tasks related to sales, returns, and accounts
- Managed inventory levels and performed quarterly stocktake
Visual Merchandiser
Hallensteins
Lower Hutt
2021.12 - 2024.12
- Completed thorough opening shift to maintain operational standards each day
- Organised promotional displays within the store and shop front to increase sales volume
- Completed daily reports on KPI's and sales performance such as units sold per hour, day, week, month
- Delegated work to staff, setting priorities and goals
- Used excellent verbal skills to engage customers in conversation to determine needs
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
- Maintained a high level of organisation and cleanliness throughout the store
- Trained staff on customer service and visual merchandising standards to ensure store-wide consistency
- Travelled to other stores to assist with merchandising changes and stocktake
- Provided leadership during times of organisational change or busy periods
- Resolved customer complaints regarding services or products in a professional manner
Assistant Manager
Bendon Lingerie
Wellington City
2020.03 - 2021.11
- Managed daily operations including scheduling shifts, assigning duties
- Monitored KPIs to evaluate performance and identify areas for improvement
- Completed thorough opening, closing, and shift change to maintain operational standards each day
- Delegated work to staff, setting priorities and goals
- Trained employees on additional job positions to maintain coverage of roles
- Directed recruitment, hiring, and training of new staff members.
- Resolved customer complaints and issues promptly, maintaining a positive brand image
- Created window and in-store displays to promote new product launches
- Ensured all signage was up-to-date and accurately reflected current promotions
- Led a team of 8 employees, ensuring high productivity and excellent customer service
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement
- Performed data entry tasks related to sales, returns, and accounts
- Managed inventory levels and performed quarterly stocktake
Sales Assistant
Kmart
Lower Hutt
2017.04 - 2020.02
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organised and current
- Cross-trained in other departments within the store including checkout counter operations
- Monitored stock levels for restocking and replenishment of shelves
- Built and maintained relationships with peers and upper management to drive team success
- Helped customers find specific products, answered questions, and offered product advice
- Maintained knowledge of sales and promotions, return policies and security practices
- Watched for and recognised security risks and thefts to prevent or handle situations
Education
NCEA LEVEL 1, 2 & 3 -
Sacred Heart College
Lower Hutt, NZFashion Makeup Artistry Level 3 -
Weltec
Wellington, NZSkills
- Time Management
- Staff Training
- Clear Communication
- Relationship Building
- Independent Decision Making
- Organisation and Task prioritisation
- Merchandising
- Sales
- Creative Thinking
- Full Driver's License
References
References available upon request.
Timeline
Assistant Manager
The Fitting Room
2024.12 - Current
Visual Merchandiser
Hallensteins
2021.12 - 2024.12
Assistant Manager
Bendon Lingerie
2020.03 - 2021.11
Sales Assistant
Kmart
2017.04 - 2020.02
NCEA LEVEL 1, 2 & 3 -
Sacred Heart College
Fashion Makeup Artistry Level 3 -
Weltec