Gabriel Miller
Dunedin,OTA
Summary
SUMMARY OF RELEVANT SKILLS:
- I have excellent understanding and practice of health and safety issues.
- People tell me I am a good communicator and have a friendly approachable disposition.
- I am motivated to do a complete tasks to high standard and in a timely manner.
- I pride myself in being a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
- I am hardworking and a solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients.
- I believe myself to be a creative thinker who is flexible and enjoys problem solving.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
BP
07.2021 - 05.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Exhibited high energy and professionalism when dealing with clients and staff.
Team Lead
Sidekicker
05.2019 - 03.2020
- Lime scooters.
- Organizing pick up and distribution of lime scooters in the Dunedin area.
- Used critical thinking to break down problems, evaluate solutions and make decisions in an area that was new to Dunedin at the time.
Cafe Team lead
BP Connect bays
05.2018 - 05.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Customer Service Representative
CSR BP Connect Southern
07.2015 - 05.2018
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Handled customer inquiries and suggestions courteously and professionally.
Education
NZAC NZQA -
Logan Park High School
Skills
- Customer Relations
- Service Standard Compliance
- Order Processing
- Stocking and Replenishing
- Quality Control
- Active Listening
Referees
Caig O’Neill Manager BP Connect Southern 021234327
Bex Mcnaught Manager BP Connect Bays junction 0212341205
Timeline
Customer Service Representative
BP
07.2021 - 05.2023
Team Lead
Sidekicker
05.2019 - 03.2020
Cafe Team lead
BP Connect bays
05.2018 - 05.2019
Customer Service Representative
CSR BP Connect Southern
07.2015 - 05.2018
NZAC NZQA -
Logan Park High School