Gabriel Miller
Dunedin,OTA
Summary
SUMMARY OF RELEVANT SKILLS:
- I have excellent understanding and practice of health and safety issues.
- People tell me I am a good communicator and have a friendly approachable disposition.
- I am motivated to do a complete tasks to high standard and in a timely manner.
- I pride myself in being a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
- I am hardworking and a solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients.
- I believe myself to be a creative thinker who is flexible and enjoys problem solving.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
BP
07.2021 - 05.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Exhibited high energy and professionalism when dealing with clients and staff.
Team Lead
Sidekicker
05.2019 - 03.2020
- Lime scooters.
- Organizing pick up and distribution of lime scooters in the Dunedin area.
- Used critical thinking to break down problems, evaluate solutions and make decisions in an area that was new to Dunedin at the time.
Cafe Team lead
BP Connect bays
05.2018 - 05.2019
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Customer Service Representative
CSR BP Connect Southern
07.2015 - 05.2018
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Handled customer inquiries and suggestions courteously and professionally.
Education
NZAC NZQA -
Logan Park High School
Skills
- Customer Relations
- Service Standard Compliance
- Order Processing
- Stocking and Replenishing
- Quality Control
- Active Listening
Referees
Caig O’Neill Manager BP Connect Southern 021234327
Bex Mcnaught Manager BP Connect Bays junction 0212341205
Timeline
Customer Service Representative
BP
07.2021 - 05.2023
Team Lead
Sidekicker
05.2019 - 03.2020
Cafe Team lead
BP Connect bays
05.2018 - 05.2019
Customer Service Representative
CSR BP Connect Southern
07.2015 - 05.2018
NZAC NZQA -
Logan Park High School
Similar Profiles
Pranoy BharadwajPranoy Bharadwaj
Business Development Manager at BPBusiness Development Manager at BP
Ravi Kiran DjRavi Kiran Dj
Credit Analyst - CIL at BPCredit Analyst - CIL at BP
VISHNUKUMAR RAVIKUMARVISHNUKUMAR RAVIKUMAR
Data Operation Analysts at BPData Operation Analysts at BP
Miguel OcampoMiguel Ocampo
Special Projects Intern at bpSpecial Projects Intern at bp
Dianne EckholdDianne Eckhold
Machine Operator Packer at Kraft HeinzMachine Operator Packer at Kraft Heinz