Summary
Overview
Work History
Education
Skills
Referees
Timeline
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Gabriel Miller

Dunedin,OTA

Summary

SUMMARY OF RELEVANT SKILLS:

  • I have excellent understanding and practice of health and safety issues.
  • People tell me I am a good communicator and have a friendly approachable disposition.
  • I am motivated to do a complete tasks to high standard and in a timely manner.
  • I pride myself in being a dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities.
  • I am hardworking and a solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients.
  • I believe myself to be a creative thinker who is flexible and enjoys problem solving.

Overview

8
8
years of professional experience

Work History

Customer Service Representative

BP
07.2021 - 05.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Team Lead

Sidekicker
05.2019 - 03.2020
  • Lime scooters.
  • Organizing pick up and distribution of lime scooters in the Dunedin area.
  • Used critical thinking to break down problems, evaluate solutions and make decisions in an area that was new to Dunedin at the time.

Cafe Team lead

BP Connect bays
05.2018 - 05.2019
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Customer Service Representative

CSR BP Connect Southern
07.2015 - 05.2018
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Handled customer inquiries and suggestions courteously and professionally.

Education

NZAC NZQA -

Logan Park High School

Skills

  • Customer Relations
  • Service Standard Compliance
  • Order Processing
  • Stocking and Replenishing
  • Quality Control
  • Active Listening

Referees

  

Caig O’Neill Manager BP Connect Southern 021234327 

Bex Mcnaught Manager BP Connect Bays junction 0212341205 

Timeline

Customer Service Representative

BP
07.2021 - 05.2023

Team Lead

Sidekicker
05.2019 - 03.2020

Cafe Team lead

BP Connect bays
05.2018 - 05.2019

Customer Service Representative

CSR BP Connect Southern
07.2015 - 05.2018

NZAC NZQA -

Logan Park High School

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Gabriel Miller