Summary
Overview
Work History
Education
Skills
Affiliations
Custom
Timeline
Generic

Jacqueline Ohlson

Kaingaroa,Rotorua

Summary

Very professional with significant background as Shop Assistant. Experience includes customer service, stocking and inventory management, cash handling, and maintaining store cleanliness. Strengths include multitasking, problem-solving, and commitment to providing outstanding customer experiences. Previous roles have resulted in improved store operations efficiency and enhanced customer satisfaction levels.

Overview

2
2
years of professional experience

Work History

Shop Assistant

Arataki Honey LTD
Waiotapu, Rotorua
12.2012 - 12.2014
  • Maintained accurate inventory levels through regular stock checks.
  • Utilized problem solving skills to resolve customer issues quickly and efficiently.
  • Identified opportunities to increase sales through cross-selling techniques.
  • Provided information about products and services to customers.
  • Monitored stock levels and alerted management when supplies are running low or need replenishing.
  • Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
  • Operated the cash register to process customer purchases accurately and efficiently.
  • Performed opening, closing procedures for the store including counting money in cash drawers at start, end of shifts.
  • Conducted regular inventory checks to ensure accurate stock levels.
  • Collaborated with other staff members to ensure seamless operations within the store.
  • Resolved customer complaints in a professional manner.
  • Ensured compliance with safety regulations when handling hazardous materials or equipment.
  • Answered phone inquiries regarding store hours, product availability, pricing.
  • Handled cash register transactions accurately and efficiently.
  • Greeted customers and provided assistance with product selection.
  • Maintained work area organization and cleanliness to uphold production levels and safety standards.
  • Completed basic and semi-skilled work using available tools and facilities.
  • Helped shop personnel complete assignments.
  • Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
  • Maintained ideal stock levels of work supplies for shop needs.
  • Completed daily checklists for smooth shop operations.
  • Handled customer phone calls, providing product information and stock availability.
  • Provided excellent customer service by addressing and resolving customer complaints.
  • Assisted parts personnel with managing inventory, receiving and stocking.
  • Maintained knowledge of store layout to assist customers in locating products.
  • Kept supplies and spare parts organized for upcoming projects and daily use.
  • Monitored and reported any security issues or thefts to the manager.
  • Created attractive merchandise displays to promote sales.

Education

Reporoa College
Reporoa, NZ
11-2013

Skills

  • Inventory management
  • Cash handling
  • Customer service
  • Complaint resolution
  • Store organization
  • Effective communication
  • Attention to detail
  • Time management
  • Security awareness
  • Equipment preparation
  • Supply maintenance
  • Inventory assessment
  • Adaptability and flexibility
  • Customer engagement
  • Safety procedures

Affiliations

  • Netball
  • Family time
  • Cooking
  • Walking

Custom

I'm a 29 year old mother of 4 beautiful children. I am honest, reliable, hardworking, and work well within a team, but I am fully capable of completing a task on my own if need be Easy to get along with , have a good sense of humour. I pride myself in everything I do

Timeline

Shop Assistant

Arataki Honey LTD
12.2012 - 12.2014

Reporoa College

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Jacqueline Ohlson