Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jacqueline Stoddart

Wellington,WGN
Jacqueline Stoddart

Summary

Detail-oriented team player with strong communication, organizational skills. Focused on exceptional customer service.

Competent Able to handle multiple projects simultaneously with a high degree of accuracy. Assuring health, safety & wellbeing for all. Very aware and sensitive to cultures, ages, and religions keeping strict confidentiality.

Confident dealing with risk, conflict, stress providing guidance with ability to solving issues & problems externally & internally especially under pressure.

Encouraging manager strong communication and analytical problem-solver with talents for team building.

Skilled in adapting to new situations and challenges. Dedicated professional hardworking and passionate. Motivated in developing and growing professionally.

Overview

13
years of professional experience

Work History

Wgtn, Porirua, Kapiti

SITE COORDINATOR
02.2022 - 01.2024

Job overview

  • Promoted a culture of continuous improvement within the team, encouraging input from all staff.
  • Scheduled over 150 staff and volunteers to cover all necessary duties during planned events.
  • Developed strong relationships with subcontractors, ensuring timely completion of tasks and adherence to guidelines.
  • Maintained a safe and productive work environment by enforcing strict adherence to safety guidelines, promptly addressing any hazards or non-compliance incidents.
  • Oversaw successful project completions while consistently meeting or exceeding both internal and client expectations in terms of quality, scope, budget, and timeline parameters.
  • Managed site logistics to ensure smooth operations and minimize disruptions to surrounding community.
  • Streamlined document management for improved project efficiency, implementing digital filing system accessible to all team members.
  • Facilitated training sessions for new staff, enhancing team capabilities and ensuring consistent quality of work.
  • Improved site safety standards by conducting regular inspections and enforcing compliance with health and safety regulations.
  • Negotiated contracts with suppliers for cost-effective procurement of materials, contributing to budget adherence.
  • Initiated mentorship program for junior staff, enhancing skill development and fostering supportive team environment.
  • Coordinated post-project evaluations to capture learnings and improve future project management practices.
  • Enhanced community relations by organizing engagement events and addressing concerns related to project developments.

CCDHB, Wellington

RMO Officer
01.2021 - 11.2021

Job overview

  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Coordinated cross-functional departments up to 80 people per team to address complex issues, leading to more efficient problem-solving processes.
  • Improved department efficiency by streamlining and implementing policies and processes.

CCDHB

MORTUARY TECHNICIAN
03.2015 - 03.2017

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments. Managed approximately 30-50 incoming calls, emails and faxes per day from customers.'
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

LYCHGATE FUNERAL HOME

FUNERAL DIRECTOR/Professional Embalmer
06.2011 - 10.2014

Job overview

  • Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
  • Established trust among clients by consistently delivering exceptional service while maintaining sensitivity towards their needs.
  • Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
  • Highest level of professionalism and sensitivity when dealing with small family of 4, to a big family of 20 people at a time.
  • Served diverse clientele by offering a range of culturally and religiously appropriate services.
  • Liaised between hospitals, physicians, county coroner and members of clergy to coordinate final arrangements.
  • Upheld legal compliance with local regulations regarding burials, cremations, and embalming practices.
  • Improved client satisfaction by providing compassionate and personalized funeral services.
  • Facilitated pre-planning consultations, guiding clients through complex decision-making processes.
  • Streamlined operations with effective communication between staff, clients, and vendors.
  • Coordinated transportation logistics for timely arrival of deceased to final resting place.
  • Coordinated with multiple vendors to ensure seamless execution of funeral arrangements for diverse ceremonies.
  • Responded to emergency calls with sensitivity and professionalism, offering immediate support during times of need.
  • Built strong relationships with local clergy, cemeteries, and other funeral service providers, facilitating smooth coordination of services.

Education

NZIS
Wellington, NZ

Diploma in Sport Management
2010

University Overview

Skills

  • Staff Supervision
  • Adaptability
  • Scheduling Coordination
  • Multitasker
  • Critical Thinking
  • Discretion
  • Time Management
  • Crisis Management
  • Quality Assurance
  • Events logistics management
  • Team Leadership and Motivation
  • Risk Assessment

Timeline

SITE COORDINATOR
Wgtn, Porirua, Kapiti
02.2022 - 01.2024
RMO Officer
CCDHB, Wellington
01.2021 - 11.2021
MORTUARY TECHNICIAN
CCDHB
03.2015 - 03.2017
FUNERAL DIRECTOR/Professional Embalmer
LYCHGATE FUNERAL HOME
06.2011 - 10.2014
NZIS
Diploma in Sport Management
Jacqueline Stoddart