Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jacqueline WEN

Auckland,Lynfield

Summary

Adept Pastry Chef with a proven track record at Takumi Pastry, enhancing customer satisfaction through innovative pastry and cake designs. Mastered ingredient knowledge and creativity, significantly reducing waste while maintaining high-quality standards. Excelled in fostering cross-functional relationships and mentoring teams

showcasing exceptional leadership and pastry technique expertise.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pastry Chef

Takumi Pastry
05.2020 - Current
  • Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
  • Developed cross-functional relationships with other departments, ensuring smooth operations and timely completion of tasks during special events or peak business hours.
  • Implemented efficient production techniques, reducing waste and improving overall pastry quality.
  • Effectively managed multiple tasks simultaneously during high-volume periods, maintaining consistent quality across all products.
  • Maintained a clean and organized kitchen workspace, ensuring compliance with health regulations.
  • Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
  • Coordinated with kitchen staff to guarantee timely delivery of all pastries, cakes and desserts.
  • Enhanced customer satisfaction by creating visually appealing and delicious pastries.
  • Personalized creations for holidays, weddings, graduations, and personal events.

Cake Decorator

Class Bake House
07.2019 - 04.2020
  • Designed specialty cakes for weddings, birthdays, and graduations.
  • Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
  • Developed a loyal clientele through exceptional customer service and high-quality cake decorations.

Pastry Cook

Sheraton Hotel Taiwan
06.2018 - 03.2019
  • Balanced multiple tasks simultaneously while consistently meeting deadlines during high volume periods.
  • Managed inventory levels and placed orders for ingredients, maintaining sufficient stock levels while minimizing waste.
  • Scaled out and mixed ingredients according to recipes and procedures.
  • Demonstrated attention to detail in crafting intricate pastry designs, resulting in excellent presentation and visual appeal for customers.

Cake Decorating Instructor

Minth University of Science and Technology
06.2016 - 03.2019
  • Promoted a collaborative learning environment by encouraging students to share their unique ideas and learn from one another''s experiences.
  • Facilitated peer critique sessions to promote constructive feedback, fostering a supportive learning environment.
  • Boosted enrollment numbers through the creation of a detailed cake decorating curriculum.
  • Developed strong relationships with local bakeries and event planners to provide students with real-world experience through internships or job placements.

Education

Chef Baking

World Vocational High School
Hsinchu Taiwan
06.2011

Skills

  • Pastry technique
  • Ingredient knowledge
  • Menu planning
  • Dessert
  • preparation
  • Chocolate work
  • Sanitation practices
  • Recipe development
  • Allergen awareness
  • Sugar artistry
  • Icings and fondant
  • Flavor pairing
  • Food costing
  • Glazing and icing application
  • Vegan pastry
  • Creativity and innovation
  • Pastries expertise
  • Frosting and decoration
  • Food safety
  • Cake and pastry decoration
  • Adaptive and creative
  • Cake decorating
  • Minimize ingredient waste

Certification

PME royal icing &piping module

PME paste module

KFDA decorating comprehensive course master instructor

Languages

Mandarin
Native or Bilingual

Timeline

Pastry Chef

Takumi Pastry
05.2020 - Current

Cake Decorator

Class Bake House
07.2019 - 04.2020

Pastry Cook

Sheraton Hotel Taiwan
06.2018 - 03.2019

Cake Decorating Instructor

Minth University of Science and Technology
06.2016 - 03.2019

Chef Baking

World Vocational High School

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Jacqueline WEN