Jacqueline Hosanna Shimoi

• Experienced Japanese Secretary with a strong background in administrative support for expatriates and executives. Proficient in managing schedules, coordinating meetings, and preparing reports, ensuring seamless operations. Skilled in government registration, applicant interviews, and providing customer service and sales support. Demonstrated ability to maintain professional communications and facilitate travel arrangements efficiently.
• Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

• Prometric skill test (food service) passer
• JLPT N3 passer
• JLPT N4 passer
• Housekeeping NC2

As a member of the Administration and Company Support team, and as a Japanese secretary, I provided full-spectrum support to Japanese expatriates and company executives My responsibilities included acting as an executive assistant, managing daily schedules, coordinating meetings, preparing reports, handling travel arrangements, car allocation, and maintaining professional communications Additionally, I handled Government registration and filing, facilitated applicant interviews, and supported Admin Management. My background also includes customer service and sales support experience