Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Jacqui Incledon

Porirua,WGN

Summary

Experienced leader in People, Culture, and Capability with nearly 25 years of hands-on experience, a real strategic business partner.

Firm believer in the value of people as an organisation's greatest asset, I ensure individuals feel valued and supported.

Passionate about fostering collaboration, from engaging with Board to chatting with frontline team members. Expertise in employment relations and change leadership and culture enhancement.

Energized by working alongside down-to-earth individuals in humble environments, guiding their personal and professional journeys.

Committed to championing inclusivity and holistic employee experiences by fostering a workplace where everyone feels like they belong, all while ensuring one brings their whole self to work and has fun along the way!

Overview

22
22
years of professional experience

Work History

People and Performance Manager

Star Group
10.2023 - Current
  • Employed post-merger of two companies to drive cultural integration and operational effectiveness.
  • Led Star's inaugural employee engagement survey, establishing a foundation for ongoing feedback and improvement.
  • Implemented new company policies and practices, integrated a new HRIS, and produced an engaging recruitment video.
  • Overhauled the People Experience strategy, improving employee satisfaction and retention metrics.

People and Capability Manager

Pharmac
07.2022 - 10.2023
  • Led negotiations for Pharmac's first-ever collective agreement
  • Reported to Board monthly on HR strategies and initiatives, ensuring stakeholder alignment and support.

Head of People New Zealand

Chartered Accountants Australia and New Zealand
09.2021 - 07.2022
  • Drove engagement initiatives and alignment with Australian counterparts, enhancing cross-regional collaboration and effectiveness.

Head of People Services

Whitireia and Weltec
08.2018 - 09.2021
  • Successfully reduced the workforce by 100 staff to enable a merger helping to ensure financial viability, managing the transition with sensitivity and transparency.
  • Enhanced employee communication and support during the significant organizational change.

Human Resources Manager

Prime Property Group
03.2016 - 08.2018
  • Managed talent management initiatives and employment relations, fostering a productive and engaged workforce.
  • Developed HR strategies that aligned with business goals, driving overall operational effectiveness.

Human Resources Contractor

01.2013 - 03.2016
  • Provided HR consulting services to various small to medium-sized enterprises, addressing a wide range of HR functions and needs.
  • Customized HR frameworks and solutions to enhance organizational capability and employee satisfaction.

Senior Human Resources Generalist

Chapman Tripp
04.2008 - 01.2013
  • Managed multiple HR functions, contributing to strategic initiatives that propelled employee engagement and corporate objectives.

Human Resources Specialist

Progressive Enterprises (Woolworths, Countdown, Gull, Big Fresh)
07.2006 - 04.2008
  • Played a key role in decentralizing the HR support function for over 30 supermarkets, enhancing local operational autonomy and efficiency.

Human Resources Advisor

New Zealand Police
01.2004 - 07.2006
  • Provided dedicated HR support to the IT department, Diplomatic Protection Squad, and Wellington Central Police Station.
  • Facilitated HR policy development and implementation to optimize departmental operations.

Human Resources Graduate

New Zealand Police
01.2003 - 01.2004
  • Employed on an HR graduate program, gaining foundational knowledge and practical experience in HR functions.

Education

Victoria University of Wellington
Wellington, NZ

Skills

  • Employment Relations
  • Change Management
  • Strategic planning
  • Learning and development initiatives
  • Employee Engagement
  • Talent Management & Acquisition
  • Post-Merger Integration
  • Performance Management
  • Workforce Planning & Development
  • HR Policy Development
  • Payroll
  • Diversity & Inclusion Initiatives

Affiliations

  • HRINZ
  • Board Member- Horizons Charitable Trust

Interests

All things outdoors from hiking to biking, golf to skiing, painting and reading a good book

Timeline

People and Performance Manager

Star Group
10.2023 - Current

People and Capability Manager

Pharmac
07.2022 - 10.2023

Head of People New Zealand

Chartered Accountants Australia and New Zealand
09.2021 - 07.2022

Head of People Services

Whitireia and Weltec
08.2018 - 09.2021

Human Resources Manager

Prime Property Group
03.2016 - 08.2018

Human Resources Contractor

01.2013 - 03.2016

Senior Human Resources Generalist

Chapman Tripp
04.2008 - 01.2013

Human Resources Specialist

Progressive Enterprises (Woolworths, Countdown, Gull, Big Fresh)
07.2006 - 04.2008

Human Resources Advisor

New Zealand Police
01.2004 - 07.2006

Human Resources Graduate

New Zealand Police
01.2003 - 01.2004

Victoria University of Wellington

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Jacqui Incledon