Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqui Smith

Mellons Bay,AUK

Summary

My journey in packaging began at a young age through involvement in my family’s packaging business, where I gained hands on exposure to every aspect of the industry. From production processes and materials to client relationships, operations, and the importance of delivering high quality packaging solutions, I developed a deep understanding of the business from the ground up.

Over the years, I have built extensive knowledge and practical experience across print and packaging operations. This industry is more than just a career path for me, it is something I genuinely enjoy and remain passionate about. I take pride in understanding the technical details, the creativity involved in packaging solutions, and the role quality packaging plays in supporting brands and businesses.

My experience has taught me the importance of hard work, reliability, attention to detail, and maintaining strong relationships with clients and colleagues. I am highly motivated, adaptable, and committed to achieving excellent results in all areas of my work.

Overview

26
26
years of professional experience

Work History

Sales Manager

Times Media
Auckland, AUK
01.2025 - Current
  • Train and mentored junior sales staff.
  • Handle client relations issues, enabling quick resolution, and client satisfaction.
  • Build long lasting client relationships through excellent customer service and consistent followups.
  • Maintain relationships with clients and found new ones by identifying needs and offering appropriate services.
  • Managed key accounts with strategic planning and relationship building.

Account Manager

Print Consultants
Auckland, AUK
03.2010 - 12.2024
  • Cultivated strong client relationships to enhance customer satisfaction and retention.
  • Managed a diverse portfolio of accounts.
  • Built client relationship.
  • Anticipated clients' needs by staying in touch on regular basis.
  • Developed and maintained long term relationships with key clients for sustained growth.

Sales Executive

Chaucer Print
Auckland, AUK
06.2008 - 02.2010
  • Developed and maintained strong client relationships.
  • Secured new business
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Managed and grew clients.

Sales Associate

B&S Print and Packaging
Auckland, AUK
06.2000 - 05.2008
  • Delivered exceptional customer service, enhancing client satisfaction and fostering repeat business.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Developed and maintained long term relationships with key clients for sustained growth.
  • Participated in ongoing professional development activities to stay current on industry trends and best practices.

Education

NCEA -

Macleans College
Auckland
12-1999

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Verbal and written communication
  • Product knowledge
  • Sales expertise
  • Sales planning
  • Goal setting
  • Sales processes
  • Rapport and relationship building
  • CRM software

Timeline

Sales Manager

Times Media
01.2025 - Current

Account Manager

Print Consultants
03.2010 - 12.2024

Sales Executive

Chaucer Print
06.2008 - 02.2010

Sales Associate

B&S Print and Packaging
06.2000 - 05.2008

NCEA -

Macleans College
Jacqui Smith