Jacqui Tecofsky
Tauranga,Maungatapu
Summary
Enthusiastic export coordinator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. A clear understanding of export documentation and motivated to learn, grow and excel in an exciting and relatable business.
Overview
9
9
years of professional experience
Work History
Export Operations
Mainfreight Air & Ocean
Papamoa, Bay Of Plenty
08.2021 - Current
- Prepared and assembled documents to facilitate exports.
- Created and provided invoices for customers and other branches.
- Followed up with customers to resolve inquiries.
- Maintained open communication with customers and overseas partners to update all parties on shipping changes.
- A member of the Health and Safety committee
Export Coordinator
Comvita New Zealand Limited
Paengaroa, Bay Of Plenty
03.2015 - 08.2021
- Prepared and assembled export shipping documents for freight forwarders and customers.
- Created, maintained and provided updates of current orders.
- Communicated information and instructions to and from markets / customers to research and resolve operational problems.
- Followed up with customers to resolve inquiries.
- Raised ED's / Health Certificates and provided to the relevant parties in the required timeframe.
- A member of the Health and Safety committee
Customer Services Representive
Comvita New Zealand Limited
Paengaroa, Bay Of Plenty
05.2013 - 02.2015
- Answered customer calls with minimal wait times and provided accurate information regarding their query or followed up with the relevant team to confirm.
- Created domestic orders and provided updates to customers regarding current stock and expected arrival date.
- Completed sales calls and keep accurate notes for future reference.
Education
No Degree -
Otumoetai College
Tauranga, NZSkills
- Order and Data Accuracy
- Great Customer Service
- Managing International and Domestic Shipments
- Identifying Tariff Codes
- Submitting Prior Notices and Maintaining Correct Information in FDA System
- Microsoft Word and Excel
- Key Performance Indicators (KPIs)
- Administrative Support
- Workflow Processes and Procedures
- Raising Health Certificates and associated ED's
Timeline
Export Operations
Mainfreight Air & Ocean
08.2021 - Current
Export Coordinator
Comvita New Zealand Limited
03.2015 - 08.2021
Customer Services Representive
Comvita New Zealand Limited
05.2013 - 02.2015
No Degree -
Otumoetai College
Similar Profiles
Flynn LeckieFlynn Leckie
Account Manager at Mainfreight Air & OceanAccount Manager at Mainfreight Air & Ocean
Jason JuarezJason Juarez
Warehouse Clerk at Mainfreight Air & OceanWarehouse Clerk at Mainfreight Air & Ocean
Duc TranDuc Tran
Key Account Manager at Mainfreight Air & OceanKey Account Manager at Mainfreight Air & Ocean
Sarah HollinsheadSarah Hollinshead
ECE Kaiako at Future FocusECE Kaiako at Future Focus
Maite MoncadaMaite Moncada
Head of Administration at MKRANE LtdaHead of Administration at MKRANE Ltda