Jacqui Whyte-Rose
Ronald McDonald House Auckland
Auckland,Point Chevalier
21
years of professional experience
I'm extremely resourceful and professional with a focus on effective communication and empathy. Expertise in coordinating services and providing exceptional support, ready to make a meaningful impact in enhancing client experiences.
Prior to my New Zealand work history I lived in America for ten years, predominantly in Aspen, Manhattan and The Hamptons, working in the hospitality and beauty industry.
Work History
Front of House
4 Months- Greet families arriving to stay at RMHC, while their child is receiving care at Starship Hospital.
- Coordinate with housekeeping, kitchens and shuttles to assist families.
- Communicate with nursing staff and families to keep up to date with patient status.
- Field incoming phone calls and emails.
- Most importantly, provide care and support to vulnerable people of all ages and situations in their time of need.
Front of House
15 Years 9 Months- Greeted all clients in a very busy, fast paced salon environment. Managed the appointments for a salon team of up to twelve. Organised events and meetings as well as stock control and ordering.
- Managed payroll and rostering of staff.
- Trained new hires on front of house procedures, contributing to a cohesive team dynamic.
- Enhanced customer satisfaction by implementing effective front of house management strategies.
- Ensure a positive, high energy atmosphere in the salon and enhance client experience.
Long Haul Flight Attendant
2 Years 1 Month- Delivered exceptional customer service to passengers during long-haul flights.
- Managed in-flight services, including meal distribution and beverage selection, enhancing passenger satisfaction.
- Ensured compliance with safety protocols and emergency procedures onboard.
- Facilitated communication between cabin crew and flight deck personnel for smooth operations.
Timeline
Front of House
Ronald McDonald House Auckland
05.2026 - CurrentRead More
Front of House
D&M Hairdesign
05.2008 - 02.2024Read More
Long Haul Flight Attendant
Air New Zealand
01.2006 - 02.2008Read More