Jada Matthews Tawhai
AUCKLAND
Summary
Energetic, bubbly individual with current experience and training in the bartending/ customer service industry who is dedicated to customer satisfaction, cleanliness and always looking to learn more within the industry. I currently hold a LCQ certificate and am excited to get out there.
Overview
1
1
year of professional experience
Work History
Bartender Assistant
Milestone Bar
Otahuhu
04.2026 - Current
- Supported bartenders in preparing and serving drinks to enhance customer experience (in training)
- Facilitated alcohol sales and supply behind the bar (in training)
- Maintained cleanliness of bar area by regularly rinsing drinkware and wiping surfaces, ensuring a tidy environment.
- Stocked and organized bar supplies for efficient service.
- Restocked chiller and freezer with alcoholic beverages to maintain availability during training.
Customer Service / Waiter / Front of House
Church group/ Voluntary work
03.2025 - 04.2025
- Welcomed customers warmly and respectfully to enhance their dining experience.
- Providing an overall welcoming experience by having a warm and welcoming attitude.
- Took orders and served customers promptly to ensure satisfaction.
- Delivering food to customers when ready, respectfully and promptly.
- Informed customers about menu items and answered inquiries to assist their choices.
- Communicating with customers to resolve any issues or dissatisfaction.
Kitchen Hand / Kitchen Experience
Voluntary Community Work
02.2025 - 03.2025
- Collaborated with team members to prepare and deliver high-quality food.
- Contributing to ensuring a clean and tidy workplace.
- Used teamwork and communication skills to help accomplish tasks.
- Supported team by preparing and baking diverse food items to meet customer demands.
Education
High School -
Papakura High School
College -
Northland College
Training -
People Potential
Hairdressing -
TK Hairdressing
Skills
- Alcohol service
- Cleanliness standards
- Equipment handling
- Facility cleaning
- Bartender backup
- Glass washing
- Bartender support
- Spirits restocking
- Food safety standards
- Order management
- Customer relationship management
- Time management
- Adaptability
- Problem Solving
- Excellent verbal communication
- Effective communication
- Team collaboration
- Literacy & Numeracy
References
Available on request
Timeline
Bartender Assistant
Milestone Bar
04.2026 - Current
Customer Service / Waiter / Front of House
Church group/ Voluntary work
03.2025 - 04.2025
Kitchen Hand / Kitchen Experience
Voluntary Community Work
02.2025 - 03.2025
High School -
Papakura High School
College -
Northland College
Training -
People Potential
Hairdressing -
TK Hairdressing