Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

Jadan Tuala

Dawson

Summary

I am an ambitious young woman looking to work in a place where I can learn new skills and experience new things. I enjoy learning new things and being organised as it is important to me, I am a great person to work with. I have excellent communication skills and I enjoy socialising with others and also interacting with my peers, because I know that customer service is an important part of working in any company. I’m a hard-working person when it comes down to business and I always try my best to complete the tasks I am given. I push myself to work at the best of my ability and I motivate myself to be the best assistance I can be to help others when needed. I believe that I would be a perfect fit for this role with the help of my experience as well as my passion for learning and growing.

Overview

9
9
years of professional experience

Work History

Admin

Department Of Corrections
01.2023 - 07.2023
  • Admin for the community work team
  • Reception (Assisting and talking to offenders face to face)
  • First Aid Course completed during this job

Concentrix
10.2022 - 11.2022
  • Customer call centre for Air NZ
  • Booking flights, Handling refunds and making changes to flights
  • Talking over the phone with customers to accommodate and meet their needs

CSR - Customer services representative

Sky TV
06.2022 - 08.2022
  • Answering calls for customers and fixing any IT issues they may have with their sky box, upgrading and downgrading sky services

Call Advisor

Southseas Healthcare
08.2021 - 05.2022
  • Call Advisor for COVID helpline/healthline
  • Supervisor - Looking after my advisors and making sure they are meeting their call quality expectations

Contract administrator

Programmed
07.2019 - 08.2019
  • Submit job responses and worked with excel

Countdown Distribution Centre
09.2018 - 10.2018
  • Machine operating
  • Pick packing pallets

Sistema Plastics
05.2018 - 06.2018
  • Pick packing
  • Clipping containers, drink bottles

Tendercare Laundry
02.2014 - 01.2016
  • Folding and making sure what needs to be ironed is ironed and neatly folded
  • Worked the til, served customers who needed assistance

Youthline
12.2015 - 12.2015
  • Merchandising- selling products
  • Collecting donations

Education

NCEA Level 1,2 & 3

Otahuhu College
01.2016

Skills

  • Customer service
  • Communication
  • Caring for others
  • Language skills
  • Leadership
  • Management
  • Computer literate
  • Public speaking

Hobbies and Interests

  • Socialising
  • I really enjoying going out and spending time with friends and family especially in the summer, I am an outdoor person always love being outside and exploring.
  • I love to dress up and try different styles of fashion.
  • I love to have a great time and help others.
  • I love to share stories and talk with people having good conversations.

Timeline

Admin

Department Of Corrections
01.2023 - 07.2023

Concentrix
10.2022 - 11.2022

CSR - Customer services representative

Sky TV
06.2022 - 08.2022

Call Advisor

Southseas Healthcare
08.2021 - 05.2022

Contract administrator

Programmed
07.2019 - 08.2019

Countdown Distribution Centre
09.2018 - 10.2018

Sistema Plastics
05.2018 - 06.2018

Youthline
12.2015 - 12.2015

Tendercare Laundry
02.2014 - 01.2016

NCEA Level 1,2 & 3

Otahuhu College
Jadan Tuala