Jade Bennett
Auckland,New Zealand
Summary
Proven team player with a track record of enhancing customer satisfaction and increasing bar revenue at Auckland Events / Skilled Crew through expert knowledge of liquor, beer, and wine, and exceptional customer service skills. Demonstrated ability to maintain high cleanliness standards and manage priorities under pressure, significantly improving service efficiency and guest experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Busser
Skilled Crew
07.2022 - 02.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Served beverages.
Bar Server
Auckland Events / Skilled Crew
07.2022 - 02.2024
- Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
- I have my LCQ and food health and safety.
Education
LCQ -
NZSE
New Lynn, AUK06.2024
School C -
Tikipunga High School
Whangarei, NTL1992
Skills
- Strong multitasking
- Liquor, beer, and wine knowledge
- Customer Service
- Team player attitude
- Patience and Tolerance
- Clear and effective communication
- Engaging personality
- Cleanliness and hygiene
- Responsible Alcohol Service
- Alcohol awareness
- Food Service
- Inventory
Certification
LCQ
Food health & safety
Timeline
Busser
Skilled Crew
07.2022 - 02.2024
Bar Server
Auckland Events / Skilled Crew
07.2022 - 02.2024
LCQ -
NZSE
School C -
Tikipunga High School
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