Jade Campbell
Christchurch,CAN
Summary
A highly motivated and creative professional with 4 years of experience in the hairdressing industry, including one year as a salon manager, I bring a strong understanding of customer service, team leadership, and brand development. My experience managing salon operations has honed my skills in team management, client relations, and business growth. I’m passionate about creating a welcoming environment for clients and staff, ensuring every interaction reflects brand standards. With a keen eye for trends and a commitment to professional development, I stay updated on the latest techniques. My leadership and focus on both short and long-term goals have driven revenue growth and improved client satisfaction. I'm eager to bring my skills to a dynamic team and contribute to continued success.
Overview
6
6
years of professional experience
Work History
Salon Manager
The Salon Collective
01.2024 - Current
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments.
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
- Used social media platforms to promote salon and services.
- Trained salon staff in traditional and innovative haircutting techniques and salon management.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
Apprentice Hairdresser
Hairstory
04.2021 - 12.2023
- Answered telephone calls to provide information and schedule new appointments.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Built a strong and repeating clientele providing exceptional customer experience
Waitress
Buccleugh's On High
05.2019 - 04.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
New Zealand Certificate - Hairdressing
Professional Stylist (Level 4)
HITO 11-2024
Level 3 -
Greymouth High School
Greymouth, NZ12.2020
Skills
- Exceptional Customer Engagement
- Work well under pressure
- Have strong interest building relationships with clients
- Very organised and have great time management skills
- Have run social media business accounts for previous employers
- Eager to learn new skills and expand my knowledge
References
Ashley Mallett
Hair Collective Assistant Manager
021 285 1844
Maya Willman
Character reference
027 426 9331
Belinda Blanchfield
Hair Story Owner/Manager
027 424 6977
Timeline
Salon Manager
The Salon Collective
01.2024 - Current
Apprentice Hairdresser
Hairstory
04.2021 - 12.2023
Waitress
Buccleugh's On High
05.2019 - 04.2021
New Zealand Certificate - Hairdressing
Professional Stylist (Level 4)
Level 3 -
Greymouth High School
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